Staying at the forefront of email security and reliability

Re:Staying at the forefront of email security and reliability by jamesclarke on Thursday March 20, 2014 @05:16PM (#7438860)

> In 2013, Gmail was available 99.978% of the time, which averages to less than two hours of disruption for a user for the entire year.

Does anyone understand why they use the term "averages" in this statement? What is being averaged? Isn't it just 0.022% * minutes in a year.

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Re:Staying at the forefront of email security and reliability by bredman on Thursday March 20, 2014 @05:47PM (#7439058)

I think this means not all outages tracked affected all users equally. Some users would have seen more or less downtime than the 2 hours mentioned.

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Re:Staying at the forefront of email security and reliability by jamesclarke on Friday March 21, 2014 @10:35AM (#7442517)

You are probably right. In which case they should also mention that 99.978% is also an average.

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