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A comment on When Airlines Screw Up Your Flight, AirHelp (YC W14) Gets You Paid.

Re:When Airlines Screw Up Your Flight, AirHelp (YC W14) Gets... by sarah2079 on Wednesday March 05, 2014 @03:56PM (#7349834)
This is a great idea. I once had a (US domestic) flight cancelled at the last minute because there weren't enough people on it, and all the airline offered to do was put me in a hotel overnight and pay for my meals while I waited for another flight that was about 20 hours later.

In the end I managed to weasel my way onto a different flight to a nearby airport, and I still have no idea what I should have asked for if I had actually had to wait that long. I was pretty outraged that they didn't offer me any other compensation for all the time I would have lost because they chose to cancel an underbooked flight.

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Re:When Airlines Screw Up Your Flight, AirHelp (YC W14) Gets... by bjelkeman-again on Wednesday March 05, 2014 @04:13PM (#7349973)
My wife and I had our flight from Europe to Japan cancelled a few summers ago. The put us another flight via Bangkok. Added 8 hours to our journey. That became a really long trip.

Eventually we got the EU paperwork and filled it in meticulously. And to our surprise €600 each arrived within a few weeks.

As soon as the use of these type of apps become the norm the flight prices will probably go up a bit to compensate. Or maybe the airlines will be less cavalier about cancelling flights.

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Re:When Airlines Screw Up Your Flight, AirHelp (YC W14) Gets... by jdminhbg on Wednesday March 05, 2014 @04:54PM (#7350216)
> As soon as the use of these type of apps become the norm the flight prices will probably go up a bit to compensate. Or maybe the airlines will be less cavalier about cancelling flights.

Presumably both these things will happen, the former as a consequence of the latter.

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Re:When Airlines Screw Up Your Flight, AirHelp (YC W14) Gets... by arjie on Wednesday March 05, 2014 @03:58PM (#7349852)
According to the voucher Delta gave me, things are different now. Only technical difficulties are exempt. Other reasons require them to give you a multiple of the ticket cost back.
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