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Re: Netflix performance on Verizon and Comcast has been drop... by rbritton on Tuesday February 11, 2014 @02:20AM (#7216329)
Thanks for this. I've been wondering, so tomorrow. I'm going to start the process.
Re: Netflix performance on Verizon and Comcast has been drop... by JonSkeptic on Tuesday February 11, 2014 @07:19AM (#7217221)
It saddens me that I feel like every interaction with Comcast is a "process" at best and an outer circle of hell on average.
Re: Netflix performance on Verizon and Comcast has been drop... by snarf on Tuesday February 11, 2014 @11:26AM (#7218367)
They have a list of approved modems for the both the residential and business services, with the business one being a small subset of the residential one. But I was able to get a modem approved only for the residential service on my business account by calling around. What worked for me after only a few tries was calling into the residential tech support and having them add it. It's apparently all the same infrastructure on the back end.