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Re:ASK PG: Why HN killed a reasonable complain about YC company by atourgates on Tuesday February 04, 2014 @12:43PM (#7178977)
Hey Michael,

This is tangentially related, but one of Dr. Dal's complaints was about raising your pricing for billing services. He made it sound like these were a fixed fee, which would be unusual for the medical billing service industry.

Nearly every medical billing service I've seen charges a percentage of collections, and I've seen them range between 4% and 10%. It's a model that seems to work well from the perspective of a provider, since the billing service is financially incentivized to collect more.

Have you decided on a different pricing model for drchrono, and if so, what made you decide to deviate from the norm?

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