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Re:ASK PG: Why HN killed a reasonable complain about YC company by axeny on Tuesday February 04, 2014 @12:03PM (#7178655)
This is how the first thread should have been resolved. Great answer and I really hope both sides benefit from the following conversations.
Re:ASK PG: Why HN killed a reasonable complain about YC company by LanceH on Tuesday February 04, 2014 @12:06PM (#7178683)
Which is also a reason the thread should have been killed. If posting here works for customer service, this turns into a different kind of forum.
Re:ASK PG: Why HN killed a reasonable complain about YC company by joshdotsmith on Tuesday February 04, 2014 @12:09PM (#7178700)
If "customer service" needs to be elevated to this level, something is severely wrong.
Re:ASK PG: Why HN killed a reasonable complain about YC company by jonny_eh on Tuesday February 04, 2014 @12:30PM (#7178880)
I'm assuming DrChrono is in PST. The previous thread may have been killed before the CEO even woke up.