As long as we're on the subject: anyone here use their managed tier of hosting (VPS or dedicated)? I'm on their standard Cloud Servers (VPS) after having been force-migrated when they bought Slicehost. My experience with their support at that level has been... uneven. If managed means I get their best guys touching my nginx config files, I'd buy that today. If it gets me someone drawn from the pool at random, I'd run screaming.