The chat box give the impression that it might be a spammy hard-sell feature.

What am I going to get from a one-on-one chat with [faceless website]?

A sales pitch? What headless collective entity will I be conversing with? How many people can see the message queue I'm dumping chat messages into?

Haha, nice catch, that's not supposed to be there (it's for other parts of our site). Our dev team is removing.