Network Solutions Auto-Enroll: $1,850

Re:Network Solutions Auto-Enroll: $1,850 by burke on Tuesday January 21, 2014 @04:40PM (#7098642)

If you send them an email demanding your account be canceled, CC companies will usually let you use that to dispute further charges until your account is actually canceled.

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Re:Network Solutions Auto-Enroll: $1,850 by eurleif on Wednesday January 22, 2014 @04:00AM (#7101575)

I once had a different service refuse to cancel my account unless I called them. Supposedly it was "for security", but I hadn't even signed up via phone, so that made no sense. I emailed their head of media relations, and said that I was going to publicize that they steal money from people. They apologized and cancelled my account in less than an hour.

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Re:Network Solutions Auto-Enroll: $1,850 by jdkuepper on Tuesday January 21, 2014 @06:15PM (#7099337)

Maybe if they get enough chargebacks at up to $100 a pop they'll stop trying these things.

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Re:Network Solutions Auto-Enroll: $1,850 by pedalpete on Wednesday January 22, 2014 @02:34PM (#7104811)

they'd have to get 18 chargebacks per successful charge in order for them to stop. I'm sure this was a calculated risk.

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Re:Network Solutions Auto-Enroll: $1,850 by Andrenid on Tuesday January 21, 2014 @04:46PM (#7098696)

I tried this now, will see how it goes.

They enabled auto-renewal on a domain name I have there that didn't used to have it, and want me to call a US number (i'm not in the US, i'm not paying international charges) to cancel auto renewal.

I also requested they close and delete my entire account with them.

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Re:Network Solutions Auto-Enroll: $1,850 by mpwn on Tuesday January 21, 2014 @07:21PM (#7099687)

That's the move. I think you ask that all charges be declined for a specific merchant (at least with amex) Call your CC company.

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Re:Network Solutions Auto-Enroll: $1,850 by thrush on Tuesday January 21, 2014 @11:41PM (#7100761)

Could you use a bitcoin notary service (like http://www.proofofexistence.com/about) and use this evidence to dispute a charge? It seems like this would be more efficient then sending a letter. Seems like this could be more reliable than an easily forged email.

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Re:Network Solutions Auto-Enroll: $1,850 by lucaspiller on Wednesday January 22, 2014 @01:49AM (#7101209)

That doesn't prove that they have received or read it though...

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Re:Network Solutions Auto-Enroll: $1,850 by thrush on Wednesday January 22, 2014 @12:10PM (#7103889)

I guess the point I was trying to make is that sending an email, or showing that you've sent an email also doesn't prove that they have received or read it. I think in edge cases, it's probably possible to forge that you've sent an email in the past when in reality, you've sent that email this morning.

By using something like the aforementioned service, at least you can prove without a doubt that the message was sent at a specific time, putting the impetus on the receiving party.

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Re:Network Solutions Auto-Enroll: $1,850 by ceejayoz on Tuesday January 21, 2014 @04:46PM (#7098701)

Hardly necessary if "I do not have an active credit card on file with them"...

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Re:Network Solutions Auto-Enroll: $1,850 by eli on Tuesday January 21, 2014 @05:09PM (#7098899)

Sure, until they decide you have an overdue balance and send it to collections.

(Not suggesting they do this... but if they think you owe them money, they certainly could)

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Re:Network Solutions Auto-Enroll: $1,850 by websitescenes on Tuesday January 21, 2014 @06:28PM (#7099429)

This would be my fear/concern. It's happened between me and another company before.

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