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Re:Ask HN: What do you use to extract user feedback? by bdmac97 on Wednesday July 15, 2009 @01:37PM (#706137)
It depends on what you're trying to get out of it IMO.

If you're looking for early-stage active feedback on your site I would have to suggest my own app, http://www.launchly.com.

If you're looking for more passive/general/long-term feedback, idea, or problem reporting, then I would say the top contenders in that arena are getsatisfaction (which I use on launchly), uservoice, and kampyle.

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