Re:Oracle to Amazon: It’s on
by freehunter on Thursday December 26, 2013 @01:41PM
(#6967340)
I don't know of any company (mine included) that uses Oracle because they want to. I always hear talk about reducing our dependency on Oracle at the same time we're moving more and more mission-critical and high-performance applications to RAC and Solaris.
[ Parent
| on HN ]
We're migrating away from Solaris here, and more to their grid stuff. My point is more the cost is insane. That and the level and response I get from "support" personnel can vary from decent to "what do we pay you people for".
I've had better support experiences when I can dig into the source, say linux or a kernel module, or a driver and figure things out on my own while I wait to get punched through various level 1/2/3/etc.. support people. I vastly prefer open source for this reason alone, with oracle stuff, its basically a black box that barely works if you look at it wrong. This is with everything fully automated mind you, I still see jenkins test failures where installs will not work seemingly at random. I can debug or retry the job and it'll work. Its my most hated piece of software right now.