Re:Sent $35,104.11 USD to CoinBase. Never received Bitcoins
by nilkn on Wednesday December 18, 2013 @05:27PM
(#6931334)
It sounds like they gave him $35k worth of bitcoins at their current price, which is more bitcoins than he would have received had the transaction went through at the earlier date. Maybe I'm completely misunderstanding though.
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Re:Sent $35,104.11 USD to CoinBase. Never received Bitcoins
by opam2 on Wednesday December 18, 2013 @05:32PM
(#6931361)
Coinbase updated their comment after seeing the backlash.
Re:Sent $35,104.11 USD to CoinBase. Never received Bitcoins
by devcpp on Wednesday December 18, 2013 @05:57PM
(#6931509)
Huh, I'll remember the "take it to HN" option if I ever run into big problems with a high-tech company.
Re:Sent $35,104.11 USD to CoinBase. Never received Bitcoins
by forgottenpass on Wednesday December 18, 2013 @09:25PM
(#6932516)
Oh, totally. You'll notice over time that Hacker News is the only way to contact google support without spending thousands of dollars on adwords.
Re:Sent $35,104.11 USD to CoinBase. Never received Bitcoins
by Loughla on Wednesday December 18, 2013 @07:15PM
(#6932014)
That's pretty much the lesson learned for everyone here today. People won't see that you have to complete 18 steps with their customer service beforehand. Instead, they'll see complain on HN = instant gratification.
Look for an increase in this kind of whinging in the very near future, and it won't be fun for anyone.