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Re:Sent $35,104.11 USD to CoinBase. Never received Bitcoins by thezilch on Wednesday December 18, 2013 @04:38PM (#6931003)
No, the trade should have been failed. We can't just assume he would have sold opportunistically; that's insane.
Re:Sent $35,104.11 USD to CoinBase. Never received Bitcoins by yapcguy on Wednesday December 18, 2013 @04:56PM (#6931140)
Agreed, this is a failed trade.

They should simply wire back the money to end this matter and blame a back-end gremlin.

As a gesture of goodwill, maybe comp the guy $100 credit, cash, starbucks gift cards, whatever.

They've actually made it worse now by executing the trade but only after a public outcry.