News for hackers. Stuff that matters.

A comment on SteamOS: It's here. Parent comment

Re:SteamOS: It's here by robinduckett on Saturday December 14, 2013 @05:33AM (#6905304)
The problem is, that if you tried to take a PC game back for being faulty at a GAME/Gamestop brick and mortar shop, more often than not, they will only give you a replacement game of the same title. If it's faulty because of software bugs, probably the BEST you could get is store credit, and only after you've shouted at everyone for a while.

It is GAME's policy in the UK to NEVER refund/allow returns of PC games after they've been opened because of piracy, and quite frankly, is exactly the same reason Steam have their own similar policies in place.

If you don't like it, buy console games.

[ Parent | on HN ]
Re:SteamOS: It's here by mike-cardwell on Saturday December 14, 2013 @05:37AM (#6905311)
If GAME wont give you a refund, you issue a chargeback on your credit card to get your money back.
[ Parent | on HN ]
Re:SteamOS: It's here by vidarh on Saturday December 14, 2013 @07:28AM (#6905512)
Or drag them in front of a magistrate and watch them try to explain why they think it is acceptable to scam people by selling a product that does not work as expected.

The reason they have these policies in the first place is because so few people stand up for themselves in these situations.

[ Parent | on HN ]
Re:SteamOS: It's here by kalleboo on Saturday December 14, 2013 @01:57PM (#6906629)
> It is GAME's policy in the UK to NEVER refund/allow returns of PC games after they've been opened

Isn't that illegal under EU consumer protection laws?

[ Parent | on HN ]