There's a fairly organized system to do outreach to such organizations and help them contribute in a positive way: http://en.wikipedia.org/wiki/Wikipedia:GLAM
The issue isn't that this company offered to outsource that so much as that they were consistently promising to create fabrications and biased content.
Making an article better isn't as big of a deal if have some conflict of interest but aren't directly paid to edit, such as voluntarily editing an article about a product you helped build - you may "make certain kinds of non-controversial edits", like reverting vandalism, correcting typos, and adding references: https://en.wikipedia.org/wiki/Wikipedia:Conflict_of_interest...
The tobacco industry taught medical science a lesson, but Wikiworld is wacky, and continues to disregard it.