Well, I still disagree with you with respect to that law, because I think you're stretching consumer rights cover disliking a product. The point of Apple's forum isn't for warranty-covered tech support, so going in and bitching about a product is both nonconductive and distracting. If Lessig has a problem with his iPhone, there are channels he can go to for support, as well as other channels where he can voice his opinion. Besides, there are defamation laws in place already, and they're broad enough.