Apple censors Lawrence Lessig over warranty information

Re:Apple censors Lawrence Lessig over warranty information by daraosn on Tuesday October 29, 2013 @05:53AM (#6632912)

Similar story for 2011 Q1 MBP, it seems like the Graphics are defect for several models and suddenly started to fail for several customers about now... +800 posts, NO RESPONSE AND CENSORSHIP FROM APPLE!! Think twice before buying a new Macbook Pro:

https://discussions.apple.com/thread/4766577

[ Parent | on HN ]

Re:Apple censors Lawrence Lessig over warranty information by peatmoss on Tuesday October 29, 2013 @09:05AM (#6633720)

I have the same early 2011 MBP, but with a failing logic board (kernel panics, restarts, fails memtest86 identically with multiple sets of RAM). AppleCare sends me to Genius Bar to get it fixed. "Genius" reinstalls the OS and tells me it's fixed. After disagreeing that this was a fix--when I started seeing the problem I tried clean reinstall--they run their memory test which doesn't catch the issue, and tell me they won't fix.

At this point I offer to pay out of pocket for a new logic board even though I am covered under AppleCare. 3 days after first calling Apple, I just want my machine working. They tell me they won't even do that unless their iMemoryTester comes back with an error. So, they offer to mail it to a repair facility to see if they can figure out what's wrong. So, I'm now into a process that they tell me will take an additional 5 days, and they may still elect to not fix the problem unless they can reproduce a problem that is intermittent in the OS and is reliably flagged by memtest86.

I used to believe that a laptop and AppleCare was a way to have a worry-free three-year cycle. What I'm going through right now is making me reconsider that.

This isn't germane to the topic of censorship, but appears consistent with Apple not giving a crap about certain classes of problems.

[ Parent | on HN ]

Re:Apple censors Lawrence Lessig over warranty information by josteink on Tuesday October 29, 2013 @08:30AM (#6633524)

Think twice before buying a new Macbook Pro

No need to think twice at all.

I'm a software-developer and my livelihood depends on being able to write code freely, without getting censored and threatened with litigation, bullshit patents and rounded corners.

Thus patent trolls and people abusing software patents for anti-competitive purposes is a direct threat to my livelihood and supporting that is directly unintuitive, borderline madness.

I have an ethical code of software conduct and it's very simple: I don't deal with patent-trolls. None. That includes not buying anything from Apple.

[ Parent | on HN ]

Re:Apple censors Lawrence Lessig over warranty information by uxp on Tuesday October 29, 2013 @08:56AM (#6633677)

> I don't deal with patent-trolls. None.

Then I'm sure you don't buy any products that contain Samsung NAND NVRAM, nor do you purchase anything with Qualcomm chips, as a significant portion of their revenue comes from aggressive patent licensing, right?

Listen, I hate patent trolls as much as the next guy, but patent licensing is a very common business tactic everywhere. Don't make broad, over reaching comments if you don't actually mean them. You're perfectly fine with not buying Apple products because you don't like Apple. I don't like LG products, so I try not to buy LG. But, lets be realistic here.

[ Parent | on HN ]

Re:Apple censors Lawrence Lessig over warranty information by aclevernickname on Tuesday October 29, 2013 @02:38PM (#6636459)

> Then I'm sure you don't buy any products that contain Samsung NAND NVRAM, nor do you purchase anything with Qualcomm chips, as a significant portion of their revenue comes from aggressive patent licensing, right?

Definitely adding them to my list of companies to not buy, thanks for the tips.

[ Parent | on HN ]

Re:Apple censors Lawrence Lessig over warranty information by i386 on Wednesday October 30, 2013 @12:46AM (#6639556)

Good luck with that. Samsung and Qualcomm chips are everywhere.

[ Parent | on HN ]

Re:Apple censors Lawrence Lessig over warranty information by i386 on Tuesday October 29, 2013 @08:53AM (#6633646)

You know various organisations hold patents to protect open source projects and some of them have used patents to litigate? No one is clean.

[ Parent | on HN ]

Re:Apple censors Lawrence Lessig over warranty information by epo on Tuesday October 29, 2013 @09:37AM (#6633922)

Pompous, off topic, inane and incoherent, please do yourself a favour and keep this garbage to yourself

[ Parent | on HN ]

Re:Apple censors Lawrence Lessig over warranty information by kalleboo on Tuesday October 29, 2013 @06:43AM (#6633102)

The new just Retina MacBook Pros are having issues as well

http://www.macrumors.com/2013/10/28/owners-of-late-2013-reti...

[ Parent | on HN ]

Re:Apple censors Lawrence Lessig over warranty information by eli on Tuesday October 29, 2013 @08:57AM (#6633685)

Didn't they end up doing a recall and replacing the defective cards for free, even out of warranty?

[ Parent | on HN ]

Re:Apple censors Lawrence Lessig over warranty information by FireBeyond on Tuesday October 29, 2013 @02:49PM (#6636534)

Key phrase being 'end up'. After denying for a long time, forcing many people to pay out of pocket for repairs (which weren't retroactively reimbursed). Hardly stellar customer service.

[ Parent | on HN ]

Re:Apple censors Lawrence Lessig over warranty information by chiph on Tuesday October 29, 2013 @09:10AM (#6633773)

I think you're thinking of the GeForce 8600M GT recall, for 2007+ models. I went through that one myself. So far my mid-2011 MBP has been without major issues.

[ Parent | on HN ]

Re:Apple censors Lawrence Lessig over warranty information by eli on Tuesday October 29, 2013 @12:45PM (#6635559)

Yup, I think you're right.

[ Parent | on HN ]