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A comment on Apple Says New OS X ‘Mavericks’ Will Be Offered for Free. Parent comment

Re:Apple Says New OS X ‘Mavericks’ Will Be Offered for Free by tehwebguy on Tuesday October 22, 2013 @03:54PM (#6594474)
> Question is though, what about support. You have a 3 year old Mac of some flavour and upgrade to this OS, what about issues you may have.

If you have an Apple store nearby you can walk in and get help. There is a limit to what they will do, my anecdotal experience is that most people with software issues get them fixed in a few minutes without going to repair.

But if you don't you are SOL with a >3 year old product.

Here are the timelines for AppleCare: http://www.apple.com/support/products/mac.html

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Re:Apple Says New OS X ‘Mavericks’ Will Be Offered for Free by MattBearman on Tuesday October 22, 2013 @04:12PM (#6594600)
It's worth noting that if you're in the EU you get 2 years warrantee for free - http://www.apple.com/uk/legal/statutory-warranty/
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Re:Apple Says New OS X ‘Mavericks’ Will Be Offered for Free by madeofpalk on Tuesday October 22, 2013 @08:58PM (#6596053)
Not just EU, many countries.

In Australia, it's two years from last service. Potentially, you could have a never-ending warranty if it's replaced every 2 years.

http://www.apple.com/legal/warranty/statutoryrights.html

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