Apple's product isn't technology. It's culture. Technology is a marketing tool they invest heavily in and use to sell their real product. That's one of the more brilliant things Jobs ever did (and it is remarkably brilliant; the man can't be admired enough for it, in my opinion, at least from a business perspective).
Apple's technology works well enough, and the appearance aesthetics are bleeding edge (usually, for a while, at least), but the zeal with which those in the culture defend the technology is simply amusing to behold. No technology is worth such zealous defense.
I'm curious if you see anything in Console for those time frames?
"GPU reset" "I/O error" "Graphics error", that kind of thing.
Tell that to the Linux community.
Your story is basically FUD because you're describing a kernel panic, which is most likely because the guy was intentionally running unstable bleeding edge stuff. If he was running consumer-level linux stuff, it's very unlikely that would have happened.
Oh, I suppose my mistake was in not choosing my hardware according to the recommendations of the assembled gurus at linux-laptop.net, or just not being awesome enough to know what incantation I needed to mumble where, or the precise angle at which to incise the throat of the sacrificial chicken, or some damned thing to which those who haven't yet got bored of sysadmin drudgery are welcome.
Of course, the Linux community being as it is the apotheosis of "blame the user", I'm sure I'll hear all sorts of detailed explanations of what I obviously must have done wrong, none of which does anything to make my Macbook any less preferable as an Emacs substrate.
Anecdata!
And because they do not, they are excellent products.
I met a fellow once who thought I was a fool for using a Macbook Pro. He had an excellent list of reasons why, complete with multiple hyperlinked references for each. But I never got to see it; when he woke up his Thinkpad to show me, all it said was
and by the time he got it all sorted out, I'd had to leave for a client meeting. I'm sure he was right, though.