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Re:Ask HN: Biggest thing preventing you from ordering online? by socratees on Tuesday June 02, 2009 @02:28PM (#638336)
I normally read reviews before buying a product online, and even when I buy it, I buy from a site which has a good reputation.. (eg. i buy shirts from thinkgeek, electronics & books from amazon & buy, and whatever comes on woot etc). I'm no expert, but I would say building a trusted community should be the first step and it will help a lot.
Re:Ask HN: Biggest thing preventing you from ordering online? by leftnode on Tuesday June 02, 2009 @02:37PM (#638362)
Definitely. We're trying to build it up as much as possible, going to add a blog soon, stuff to talk to our customers, etc.
Re:Ask HN: Biggest thing preventing you from ordering online? by socratees on Friday June 05, 2009 @01:23PM (#643559)
You can also have a account at http://uservoice.com/ so that you customers can interact more with you.