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Re:How Surveillance Changes Behavior: A Restaurant Workers C... by jka on Monday September 02, 2013 @06:49PM (#6317645)
In fact, it's conceivable that this may be a PR piece commissioned by NCR - the author is a freelance writer/photographer, and I know from experience that PR staff/agencies do contact writers to craft positive articles for newspapers.

Could be wrong - either way, this kind of stuff does happen unfortunately (a huge network of incentives which generally have negative impacts on the uninformed/powerless).

Re:How Surveillance Changes Behavior: A Restaurant Workers C... by jka on Monday September 02, 2013 @06:55PM (#6317672)
And if I was being even more cynical, I might theorize that they chose the subject of surveillance (even though this is far removed from ubiquitous monitoring, even if the implications can be similar) because they know it's a hot topic for social media discussion and SEO value at the moment.
Re:How Surveillance Changes Behavior: A Restaurant Workers C... by fnordfnordfnord on Monday September 02, 2013 @06:58PM (#6317686)
I suspect you are right.