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Re:Yahoo Mail is not catching up anymore by johnyzee on Wednesday July 17, 2013 @08:07PM (#6060849)
GMail is deteriorating. I loathe the new 'reduced' inline reply UI. Half the time I am searching for how to reveal the sender address or subject field because I need to change them, but GMail seems to think this is an edge use case.

Today I got the new tabbed inboxes - 'Primary', 'Social' and 'Promotions'. Lots of important email is now out of view from the primary inbox and buried with unimportant crap. This is so far from what I want I can't even recognize who GMail is trying to target with this. There is apparently no way to turn it off, either.

Re:Yahoo Mail is not catching up anymore by ChuckMcM on Thursday July 18, 2013 @01:27AM (#6061925)
Yes, it is nearly unusable for me now and it is getting worse. I've thought a lot about it and I believe the problem is related to the requirement of getting new users. Back when Gmail was 'new' it had to be like Eudora or another standalone mail program (or Netscape Communicator if you remember that far back) in order to convert people. It did a good job, but 'new' people, people who have never used a standalone email client think it is 'clunky' and 'ugly.' To get those people it had to be more like IM or facebook A big square to type in, and then trying desperately to pick the right person to send to. Things we oldsters did all the time like maintain multiple email identities was 'cruft', people who called each other 'bro' and 'totalph33r' were the target demographic for the 'new' users. And to some extent all those people who really don't know of what email really is but they use it anyway.

Computer users, which is to say people who use computation devices for arbitrary tasks, and invent new uses on the fly, are not the majority demographic anymore. We are a 'specialty group.'

Re:Yahoo Mail is not catching up anymore by eurleif on Thursday July 18, 2013 @01:31AM (#6061938)
For what it's worth, my mother -- who is not at all good with computers -- was upset about the new Gmail compose UI too.
Re:Yahoo Mail is not catching up anymore by ChuckMcM on Thursday July 18, 2013 @01:33AM (#6061943)
Excellent, you've made my day. Perhaps they will pull back from the brink.
Re:Yahoo Mail is not catching up anymore by rachelbythebay on Thursday July 18, 2013 @05:06AM (#6062564)
You'd think they'd put together another team and make a separate frontend. I mean, surely they can build two web interfaces to the same backend storage servers, right? They should have plenty of programmers to throw at the problem.

The fact this hasn't happened probably says a lot about the situation, both technically and politically.

Re:Yahoo Mail is not catching up anymore by ChuckMcM on Friday July 19, 2013 @02:05AM (#6068573)
You'd think.

I wonder sometimes if it is the whole 'agile architecture' thing where one person can decide "Oh we're going to change protocol buffers for this service, I'll just push that out ..." and the collateral damage is far and wide. I used to think people who complained about the poor IMAP implementation were just unwilling to go with the flow, and then had the flow take me down to where most flows go after they have come out of the faucet :-).

The next step in the evolution is 'personal' clouds I think. An Internet appliance that you own that you use for mail and media and what not. Back to the future-past but with a more resilient design. Perhaps that idea will bear fruit, it isn't like its getting better in the "internet clouds."

Re:Yahoo Mail is not catching up anymore by pasbesoin on Thursday July 18, 2013 @01:04PM (#6064919)
I think that the last thing Google needs to do is to throw more "designers" at it.
Re:Yahoo Mail is not catching up anymore by 7952 on Thursday July 18, 2013 @07:15AM (#6062829)
I still think that desktop outlook is the best email. Email is not a stream of random information but things I need to look at and act upon. The amount of magic in gmail makes this use case impossible.
Re:Yahoo Mail is not catching up anymore by airtonix on Thursday July 18, 2013 @01:53AM (#6061993)
eh? change it in the settings. settings/inbox/type
Re:Yahoo Mail is not catching up anymore by jiggy2011 on Wednesday July 17, 2013 @11:59PM (#6061703)
I don't understand the logic behind the new tiny compose window, it looks like something from an IM program. If I'm composing an email surely the most important thing is the thing I am composing, so why give it 1/4 of the screen space?

The second most important thing is the email I am replying to, but the compose window pops up over the top of that obscuring a chunk of it.

Re:Yahoo Mail is not catching up anymore by alttab on Thursday July 18, 2013 @12:36AM (#6061796)
Whats even more confusing, is when I double-click on users I used to use to g-chat to, it pulls up the message and I end up e-mailing them instead of messaging them. This is easier to do now that the e-mail window looks like a chat window.

I've noticed others doing this as well. They e-mail me without a subject and its context is from a recent chat.

Re:Yahoo Mail is not catching up anymore by airtonix on Thursday July 18, 2013 @01:54AM (#6061996)
that's because they're offline. if they were online then you'd get the chat message dialogs. makes left sense to me.
Re:Yahoo Mail is not catching up anymore by k-mcgrady on Thursday July 18, 2013 @05:33AM (#6062623)
I think the logic is that you can search through email for things while composing. e.g. I'm composing an email and referring to something in another email I got a few days ago. I can search for that email, read it, and then get back to composing. Perviously I would have had to save the email I was composing as a draft, find my other email, then go back and open the draft.
Re:Yahoo Mail is not catching up anymore by pmjordan on Thursday July 18, 2013 @06:15AM (#6062707)
With the "old" compose UI, you can/could click the box-with-arrow button to transition into a new browser tab or window. Solves the same problem without trying to re-invent windows in HTML. I'm guessing this didn't work (well) on Chrome OS or something?
Re:Yahoo Mail is not catching up anymore by pasbesoin on Thursday July 18, 2013 @01:08PM (#6064957)
I've imagined one of their primary internal use scenarios to be Googlers with "giant" monitors who are managing multiple simultaneous email and chat conversations. The new interface turns Gmail into something of a "windowing environment" wherein all that multitasking can be managed within the smaller, quasi-pop-up "windows".

I don't particularly like the UI changes, myself. But then, I'm not... well, to cut it short, I'm increasingly aware that I am not / am no longer Google's target demographic.

Re:Yahoo Mail is not catching up anymore by Justsignedup on Wednesday July 17, 2013 @09:57PM (#6061311)
I've honestly been appreciating Gmail more and more. I find their interface to be innovative and quickly becoming more and more streamlined and minimalistic. I love the new editing. RARELY do I need complex formatting, so their features solve my 90% needs well and sure I hit a bit of frustration 10% of the time when I need a feature i haven't used before.

With recent innovations I have less and less reason to use dedicated desktop apps. I honestly love every aspect of gmail.

The worst ATM is that desktop clients don't support the multiple inboxes that gmail introduced, so most clients think i have a ton of unread messages. So i wish google would come out with some desktop clients with multiple account support.

Edit: I usually see my email appear in my android app before I even see it in the desktop.

Re:Yahoo Mail is not catching up anymore by emp_ on Wednesday July 17, 2013 @09:23PM (#6061168)
My serious issue with it was forwarding my CV after typing a very personalized message (I send a CV every couple months or so to the rare job post that catches my eye) and when I sent it today, BAM! Forgot to change the hidden subject. I am john's lack of interface.
Re:Yahoo Mail is not catching up anymore by vorporeal on Wednesday July 17, 2013 @08:22PM (#6060915)
Social and Promotions should basically just contain the "unimportant crap". If something is mis-categorized, you can drag it to the correct section and Gmail should learn from its mistake.

Also, as mentioned below, you can revert to the un-tabbed inbox by going to the Inbox section of the settings and disabling all tabs other than Primary, or by selecting one of the split inboxes (Unread first, Priority, etc).

Disclaimer: I'm a Gmail engineer.

Re:Yahoo Mail is not catching up anymore by beambot on Wednesday July 17, 2013 @09:08PM (#6061100)
Why have tabs when there's already priority inbox, labels, and filters?

It seems like the new feature is essentially just a way to do automatic (learned?) labeling -- yet it won't let you build your own tabs using already-defined custom labels. :-/

Re:Yahoo Mail is not catching up anymore by justin66 on Thursday July 18, 2013 @12:07AM (#6061722)
> If something is mis-categorized, you can drag it to the correct section and Gmail should learn from its mistake.

The mistake is making me worry about this shit in the first place.

> Also, as mentioned below, you can revert to the un-tabbed inbox by going to the Inbox section of the settings and disabling all tabs other than Primary, or by selecting one of the split inboxes (Unread first, Priority, etc).

Thank you.

Re:Yahoo Mail is not catching up anymore by auctiontheory on Thursday July 18, 2013 @12:43AM (#6061812)
When I receive "unimportant crap," I either unsubscribe to the list that sent it, or mark it as spam.

I do not leave crap lying around and then add another management dimension to my Inbox to deal with it.

Re:Yahoo Mail is not catching up anymore by batiudrami on Thursday July 18, 2013 @02:45AM (#6062156)
There are things that are interesting - news of upcoming band tours, shipping updates, phone bills - but not of importance when I first check my emails in the morning.

Plus, it has the added benefit that emails which land in anything but the main inbox don't notify your phone, removing a distraction.

Re:Yahoo Mail is not catching up anymore by saundby on Thursday July 18, 2013 @02:40AM (#6062149)
I wish I could give you more than one upvote. Perhaps even a googol of them.
Re:Yahoo Mail is not catching up anymore by jcrites on Thursday July 18, 2013 @12:54AM (#6061843)
Hi Vorporeal,

May I contact you with a Google question? I've encountered a technical problem which I would like to report, but I am having trouble finding an appropriate communication channel. The technical problem itself is interfering with my ability to use the typical channels.

If you are willing to help point me in the redirect direction, then please contact me via the info in my profile. (I was hoping to contact you privately, but your profile is blank.)

I won't harass you, and I don't expect support from you personally - I'm just hoping you might be able to point me in the right direction, in terms of how to report the tech problem.

Thank you!

Re:Yahoo Mail is not catching up anymore by beefman on Wednesday July 17, 2013 @10:59PM (#6061535)
> and Gmail should learn from its mistake

Do you mean "Policy is against giving users any meaningful ability to train their filters, but if Neptune is in the Third House, Gmail might learn from its mistake"?

Re:Yahoo Mail is not catching up anymore by justin66 on Thursday July 18, 2013 @12:36PM (#6064731)
Wow. I just discovered this new misfeature is on my android Gmail app and didn't go away when I killed it on the web version. Where's the option to kill social and promotions on the Gmail app?
Re:Yahoo Mail is not catching up anymore by vorporeal on Thursday July 18, 2013 @02:19PM (#6065421)
Check the account-specific settings within the app.
Re:Yahoo Mail is not catching up anymore by justin66 on Thursday July 18, 2013 @03:15PM (#6065799)
Oddly enough unchecking the social and promotions categories doesn't work with the gmail app (the change is not retained). Guess I'll file a bug...

Thanks.

Re:Yahoo Mail is not catching up anymore by cheald on Wednesday July 17, 2013 @08:15PM (#6060882)
1. Click the arrow next to the "To". It'll give you the options for changing who it's sent to, or editing the subject. In the popup composition interface, clicking the word "To" gives you a nice recipient list editor.

2. Click the arrow next to the Inbox label. Select your preferred inbox type. http://cl.ly/image/1Z2M0c1z3T1B

Re:Yahoo Mail is not catching up anymore by thejosh on Wednesday July 17, 2013 @10:18PM (#6061390)
Tabbed inbox is terrible.

Click the gear icon on the right, then click 'Configure Inbox'

Untick every checkbox but Primary, then click Save. It's now saner.

Re:Yahoo Mail is not catching up anymore by Simucal on Wednesday July 17, 2013 @10:32PM (#6061435)
I realize this is subjective, but I personally love the tabbed inbox.

Having all the "promotional" emails I get sent moved to a separate tab where I only have to look at them when I want to has completely tamed my inbox. My primary tab now only has messages that I care about.

I only wish it was implemented in a way that all clients could utilize it. I personally don't use the Gmail iOS client because I have several work inboxes that I want unified with my personal email.

Re:Yahoo Mail is not catching up anymore by auctiontheory on Thursday July 18, 2013 @12:39AM (#6061802)
That's what Filters and Labels are for.
Re:Yahoo Mail is not catching up anymore by csallen on Thursday July 18, 2013 @03:01AM (#6062202)
Exactly. It astonishes me how few people make use of filters and labels.
Re:Yahoo Mail is not catching up anymore by lloeki on Thursday July 18, 2013 @04:09AM (#6062415)
Rewind to 10 years ago.

- "Hey I'm most in a sea of spam!"

- "That's what rules and folders are about. It astonishes me how few people like to spend days constructing manual filters to weed out spam from their inbox"

Someone adds Bayesian filtering to MUAs/MDAs, classifying mail as (SPAM|NOT SPAM). The world rejoices as the intricate filter building interface got reduced to two buttons, and the complexity of combating spam went from O(n) to O(1), and email became manageable again.

Fast forward to present time

- "Hey, now that the problem of spam is solved, email is useful again. So useful in fact that I'm now lost in a sea of emails!"

- "That's what filters and labels are about. It astonishes me how few people like to spend days constructing manual filters to classify email"

Someone adds Bayesian filtering to MUAs/MDAs, classifying mail as (X|NOT X), for interesting values of X. The world rejoices as the intricate filter building interface got reduced to two buttons, and the complexity of classifying email went from O(n) to O(1), and email became manageable again.

Re:Yahoo Mail is not catching up anymore by com2kid on Thursday July 18, 2013 @06:56AM (#6062791)
In my experience, the second I move something out of my inbox and into a label I never see it again. That entire left sidebar in Gmail is so messy I pretty much entirely forget about anything that gets lost in there.
Re:Yahoo Mail is not catching up anymore by aneth4 on Thursday July 18, 2013 @01:37PM (#6065164)
Because filters and labels are so fun to manage.
Re:Yahoo Mail is not catching up anymore by reledi on Thursday July 18, 2013 @04:49AM (#6062520)
I make heavy use of filters and labels, so much that it's become messy. This new tabbed inbox is a welcome addition.
Re:Yahoo Mail is not catching up anymore by josteink on Thursday July 18, 2013 @04:33AM (#6062480)
> Having all the "promotional" emails I get sent moved to a separate tab where I only have to look at them when I want to has completely tamed my inbox.

Personally, I like getting these sorts of emails in my face so that I can click "unsubscribe" instantly and never worry about them flooding my inbox again.

Re:Yahoo Mail is not catching up anymore by ericd on Wednesday July 17, 2013 @10:57PM (#6061527)
Eh, that's what priority inbox vs. non is for for me, and that works in the GMail Android app, at least.
Re:Yahoo Mail is not catching up anymore by bobbles on Wednesday July 17, 2013 @08:45PM (#6061013)
Half the time I think GMail is being unresponsive it turns out its just put the cursor on the screen somewhere ready for text and has given me no indication I need to look on the opposite corner of the screen from where I clicked 'reply'
Re:Yahoo Mail is not catching up anymore by jol on Thursday July 18, 2013 @11:53AM (#6064436)
Compose is even worse... What I especially hate about it is that I expext no clutter around when composing new message, they just screwed up this for me totally. (Ok, I bet they can make it worse)
Re:Yahoo Mail is not catching up anymore by _pmf_ on Thursday July 18, 2013 @01:32AM (#6061940)
Having to use the new Google Groups, I'm really, really glad I never went the GMail way.

Seriously, the Groups interface is an abomination. "Post" at the top? Really? I had to look for about 30 seconds to find the button when switching from the clear old Google Groups interface to the new mess.

"Ma, look! We're native mobile! Ma! MA! Look! Mobile! Ma!"

Re:Yahoo Mail is not catching up anymore by VikingCoder on Thursday July 18, 2013 @03:37AM (#6062328)
You had to look for 30 seconds to find the giant, red, all-caps, "NEW TOPIC" button?
Re:Yahoo Mail is not catching up anymore by w33ble on Wednesday July 17, 2013 @08:43PM (#6061010)
I got that the other day. I was kind of excited, until I started using it. I recently started to play the inbox-zero game, and now I have 3 inboxes to sort through, and make sure things were being categorized correctly. Pretty painful.

Like all the others have pointed out, you can (thankfully!) turn it off.

Re:Yahoo Mail is not catching up anymore by jeffgreco on Wednesday July 17, 2013 @08:12PM (#6060864)
Re:Yahoo Mail is not catching up anymore by smegel on Thursday July 18, 2013 @02:29AM (#6062100)
I really wonder about google product development sometimes. Its like it really is done by interns with "bright ideas" but not much common sense.
Re:Yahoo Mail is not catching up anymore by lsc on Thursday July 18, 2013 @04:24AM (#6062451)
I wonder how long it will take for people to realize that putting something as important as mail on a UI they don't control is a bad idea?

How long after that before google disables IMAP access to gmail?

hm. maybe I should start offering (paid) IMAP mail service again.

Re:Yahoo Mail is not catching up anymore by aneth4 on Thursday July 18, 2013 @01:40PM (#6065180)
Are you suggesting everyone write their own email client?
Re:Yahoo Mail is not catching up anymore by lsc on Thursday July 18, 2013 @04:22PM (#6066186)
You see, back when web applications were hopelessly inferior to native applications, we would use a mail client that ran locally on our computer to read email. We could use that same program to check mail across many different email providers... so if we wanted to change email providers, well, we could do that without changing our UI.

These mail clients used standards like pop3 or IMAP to communicate with the mail server. with IMAP, you can check email from multiple devices/computers just as easily as you can with gmail (though, for some reason, most users were confused by IMAP; pop3 was popular long after IMAP was universally available. using pop3 from multiple computers is a huge pain.)

(Of course, this was back before everyone and their dog had their own domain name, so switching email providers was still a huge pain in the ass.)

My suggestion is that everyone pick an IMAP client to handle their email, then switch between providers as-needed.

Re:Yahoo Mail is not catching up anymore by aneth4 on Thursday July 18, 2013 @07:31PM (#6067280)
You still don't have control over the UI....

What evidence is there that google will ever stop supporting IMAP? What makes you think another provider is not going to stop supporting IMAP, or stop existing at all? What's so hard about switching providers if google does drop IMAP, particularly if you're using your own domain?

Re:Yahoo Mail is not catching up anymore by lsc on Friday July 19, 2013 @05:32AM (#6069111)
>You still don't have control over the UI....

Well, you get to choose your mail client independently of your mail provider.

>What evidence is there that google will ever stop supporting IMAP

I have no solid evidence, of course, but the fact that they've disabled xmmp support on gtalk, to me points at a google attempting to become more of an apple or facebook-style 'walled garden'

(and all along, well, google makes money off showing you ads; if you check mail via IMAP, you aren't reading those ads)

>What's so hard about switching providers if google does drop IMAP, particularly if you're using your own domain?

If you are using IMAP to check your mail, and have your own domain, this isn't hard at all.

My view is that being a mass market IMAP provider wouldn't make all that much sense unless google did turn off IMAP, or unless google otherwise started screwing things up (things, I mean, besides the UI)

However... it's easier to do something if you've been doing it for a while, you know? I haven't seriously sysadmin'd a mailserver for anything but my own company in... almost a decade now. It would take me some time to get up to speed. So yes, if I want to be in a position to swoop in if google disables IMAP, I should probably start now.

Re:Yahoo Mail is not catching up anymore by jmartini on Wednesday July 17, 2013 @08:12PM (#6060869)
you can uncheck the other tabbed inboxes under "Configure Inbox" and everything will remain in the primary email. Seems to work for now...
Re:Yahoo Mail is not catching up anymore by rca on Thursday July 18, 2013 @06:52AM (#6062782)
In the 'configure inbox' panel you can disable tabs you don't care for. If you only keep 'primary', it's pretty much turned off. Now google might force it on you sometime in the future, but I don't really see what would be the point... However I think it would be nice to be able to create custom tabs and associate filters/label to them. I really could see myself putting various mailing list to their own tabs.
Re:Yahoo Mail is not catching up anymore by bad_user on Thursday July 18, 2013 @02:07AM (#6062037)
Personally I like the inline reply UI and the new compose window. I actually like every change that they did, including the new tabbed Inbox.
Re:Yahoo Mail is not catching up anymore by airtonix on Thursday July 18, 2013 @01:55AM (#6062005)
actually you can change it. settings / inbox / type
Re:Yahoo Mail is not catching up anymore by Toshio on Thursday July 18, 2013 @05:31AM (#6062616)
> "There is apparently no way to turn it off, either."

Yes, there is, if you are willing to live a Spartan e-mail lifestyle, like I do.

Simply go to:

https://mail.google.com/mail/h/

I never really liked their new-fangled interface they came up with a few years ago, and they said they wouldn't deprecate the old one, so I kept using it.