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Re:Attention, Shoppers: Store Is Tracking Your Cell by nness on Sunday July 14, 2013 @11:08PM (#6043463)
I don't particularly see an issue with this, but I welcome any insights to convince me otherwise.

You have no expectation of privacy when in public. My question is whether there is any difference to someone following you around a mall as you go through your shopping journey (whether with cameras or in person even), as compared to someone following your phone?

Re:Attention, Shoppers: Store Is Tracking Your Cell by bigiain on Monday July 15, 2013 @12:01AM (#6043640)
"You have no expectation of privacy when in public."

I'm seeing this objection a lot lately, and perhaps I'm showing my age here, but I've certainly got an "expectation of being largely individually anonymous when in public". While there's nothing to stop people looking for me and possibly finding me in public - I _don't_ expect people(/corporations/tlagencies) to be recording everybody in public spaces and archiving them permanently in ways that allow all archived recordings of me to eventually be crossreferenced and de-anonymised.

These days though, the technology exists to do just that - and people/companies/agencies are doing it on smaller or larger scales, without societies discussion or approval, and without the laws regarding that collection being brought up-to-date regarding the citizenry's wishes.

The genie is probably a long way out of he bottle now, face detection, face recognition, ubiquitous cellphones with their wifi, bluetooth, and GSM/CDMA transmitters - we are all, in a lot of circumstances, uniquely identifiable in crowds - and probably a startlingly large amount of the time, fairly trivially trackable across spaces till we get to places where things like credit card transactions can tie all recorded surveillance back to our legal identities.

But acknowledging that all that's _possible_, doesn't mean we need to accept that it's open season on personal tracking data. Your health care providers are under heavy regulation about what data they're permitted to collect and the standards they're required to secure that data too(HIPPA, in the US). Anybody collecting credit card payments needs to comply with the PCI standards.

Instead of saying "you have no expectation of privacy in public … ", shouldn't we at least consider having the discussion about "now that ubiquitous surveillance is technically possible, what are the community expectations of privacy in public, and should we choose to regulate the collection, storage, and use of personal data collected in public spaces?"

Times change. Peoples opinions and expectations change. Laws change - slower than public opinion, but they _eventually_ catch up (hopefully with the right "lag" to avoid fashion/fad law changes, but quickly enough to stop people revolting against law enforcement and the legal system).

Speeding used to be "legal", back before we passed laws recognizing the "danger to society" these new-fangled horseless carriages represent. Cocaine, ecstacy, and LSD were all once unregulated and "legal". It used to be OK to take pocketknives and drinks on airplanes. It used to be against the law to export strong crypto from the US. It used to be legal to own slaves.

I'm not suggesting society or the law have settled on ideal solutions or reactions to those examples - but I am suggesting it's time to at least start talking about whether there is a difference between a "shopping researcher following someone around a mall", and an automated system tracking and recording everything every visitor to a mall does - and tying that back to "unique identifiers" (phone's wifi/bluetooth MACs, face recognition, cc details at cash registers), then being able to track that all across multiple visits or visits across multiple locations.

Personally, I'm of the opinion that "public space personally identifiable data collection" should be regulated similarly to HIPPA. There needs to be accountability, transparency, up-front notification, and ability for an individual to opt out without suffering any repercussions. I think shopping mall operators should be asking them selves serious questions about whether their ongoing responsibility to secure any personally identifying data (camera feeds, facial recognition output, skeletal geometrics, personal electronics identifiers, etc) - and the legal penalties they'd be responsible for if that data ever gets misused or exposed - is worth the benefit of collecting and storing it in the first place. I think police departments and towtruck/repo cpllectives doing widespread ANPR should all be shitting themselves at the legal/financial consequences of their databases of time/location of individual's vehicles being stolen, and ensuring they've got auditable/provable policies in place to minimise the storage of that data to very short timeframes to demonstrate "reasonable care" of people's privacy in any future court cases.

I might be wrong - and perhaps most of society thinks that's all unnecessary government regulation (and hell, I'm perhaps hypocritically all for "small government" and fewer rather than more laws) - but I'm pretty sure nobody has actually _asked_ "the public" whether it's OK with them while explaining what "it" is and the consequences (either positive or negative) to them. I'd at least like that discussion to happen.

Re:Attention, Shoppers: Store Is Tracking Your Cell by obituary_latte on Sunday July 14, 2013 @11:16PM (#6043487)
Someone following you in person takes...well...a person. Following you digitally takes some electricity, bandwidth, storage, and code.
Re:Attention, Shoppers: Store Is Tracking Your Cell by superuser2 on Sunday July 14, 2013 @11:31PM (#6043540)
I've always hated this argument.

Banning efficiency, of all things, seems counterproductive. If someone (or a government) really cares, they can simply spend the resources to do full-scale surveillance and tracking the old-fashioned way. It's not like we'll refuse to pay for it, given budgets what they are today. Lack of technology didn't stop the surveillance apparatuses of the USSR or East Germany. They just had larger staffs than we do.

Either something is okay, in which case it's okay to do with a machine, or it's not, in which case it's not okay to do at all. If it's okay to tail someone with a police car, it's okay to follow them with a drone. You stop mass surveillance not by making it cost the taxpayer more, but by outlawing mass surveillance and requiring some sort of suspicion or probable cause for each individual case.

People who want to track and surveil others like efficiency, but are in general still capable of hard work. Raising the effort required stops only the most pedestrian violators.

Re:Attention, Shoppers: Store Is Tracking Your Cell by thaumasiotes on Monday July 15, 2013 @01:36AM (#6043892)
I'm basically writing in agreement with bigiain. I want to specifically look at this quote:

> Either something is okay, in which case it's okay to do with a machine, or it's not, in which case it's not okay to do at all.

Let's reflect that it's fairly easy, in the grand scheme of things, to bring explosives on board an airplane and take it down. The reason that doesn't happen more often isn't because screening procedures are so effective -- it's because very few people want to do that.

Now, people generally don't like the idea that the government, or stores, or unfriendly neighbors, or their daughter's boyfriend, might track their every movement day and night without end. And if you proposed that it should be allowed, you'd poll a lot of "it's not okay to do at all". The reason it's happening now is because it was "okay" before, which led people to do it as soon as it became possible. But, and this is where the cost structure becomes relevant, the reason it was "okay" before is not that society made a considered judgment that this sort of thing should probably be allowed. The issue was never considered at all, because the practice was impossible and therefore considering the issue was pointless. All kinds of things are legal right now only because they can't actually be done, but that's not a compelling argument for letting people do them even if they could be done.

http://archive.boasas.com/?c=59

Re:Attention, Shoppers: Store Is Tracking Your Cell by Killah911 on Sunday July 14, 2013 @11:47PM (#6043594)
Automated methods of surveillance also allows for a level of surveillance that might not be possible even with a very large staff. As technologies enable and lower the barrier, more and more businesses and governments are likely to spy/check on people without reason. So it simply isn't true that without technology to aid the would be spies, that surveillance would remain the same or even at a similar level simply due to their diligence.
Re:Attention, Shoppers: Store Is Tracking Your Cell by bigiain on Monday July 15, 2013 @12:41AM (#6043747)
"I've always hated this argument.

Banning efficiency, of all things, seems counterproductive."

Counter-argument: For many thing the efficiency of enforceability is built into the penalty structure. "The public" accepts - more or less - the current penalties for speeding/parking/general traffic offences. This is in spite of the fact that most of us "speed" when we consider it safe/appropriate, that most of us will stop in a no parking zone briefly if we think we aren't going to inconvenience anybody, that we'll use our better judgement at stop signs or merge lanes or double lines and obstructed roads.

If someone proposed a "better 'cause it's _more efficient_" means of enforcing road rules, where every single infraction was immediately deducted from your bank account - we (the people) would rightly push back and demand a reconsideration of what an "infraction" is, and how much the penalty for an infraction cost. And, indeed, whether implementing such a "super efficient" system is what anybody wants.

Super efficient surveillance is similar. It's now possible in ways that it never was when we wrote the laws regulating it. If you take out a camera and shoot a few shots in a park, you might get a few odd glances, but you're unlikely to get asked to stop unless you're being creepy. If you stand outside schools and take photographs of every child arriving and leaving you'd rightly expect to get asked to explain who you are, what you're doing, and where those photos are going to end up. Even if you're a cop or FBI/NSA operative, I'd expect you to get asked about what case you're working on, who's supervising it, and what probable cause you have to justify invading the privacy of every schoolchild at this school.

These days, it's clear that shopping mall and store security cameras, and wifi base stations sniffing phone wifi IDs, are capable of collecting - and with very little doubt actually collecting right now - much more detailed and accurate data about individuals (including the "think of the children" example earlier - these systems don't discriminate about all the kids hanging out in shopping malls).

Who's being held responsible for that data? Who's tapping the guy with the harddrives full of images and cellphone ID's on the shoulder and saying "Hang on, who are you? On who's authority are you collecting all these images and IDs? Where are they going to end up? Who's signed up to accept legal/financial responsibility if this data is misused or stolen?" Why isn't he being treated with the same suspicion as the guy outside the school with the camera?

Re:Attention, Shoppers: Store Is Tracking Your Cell by obituary_latte on Sunday July 14, 2013 @11:44PM (#6043587)
Whoa. Once the code is written and so long as the rest of the infrastructure is in place, it can be done wholesale. Cheaply. In perpetuity. To anyone.

To do so sans technology requires an undue amount of resource. Ie the energy required to surveil 1x1 personally vs algorithmically is substantial and one is much more feasible than the other (especially if you don't read the TOS - and who does?)

All that said, though, I think we are mostly on the same page: you have to accept responsibility for your actions in public. I think where we differ though is that the majority of people don't have a clue wtf is actually going on.

PS the argument doesn't hate you. It's willing to take any and all input, process it, and maybe come out changed. It loves, respects, and thrives on you.

Re:Attention, Shoppers: Store Is Tracking Your Cell by superuser2 on Monday July 15, 2013 @12:12AM (#6043673)
Responeded to your comment pre-edit.

If the U.S. Government wants to know who is communicating with whom in a world without modern technology, it can hire n government workers to sit at a desk and write down the address information on all the envelopes passing through USPS in a day. Expensive? Yes. Impossible - to the entity that fought WWII, landed on the moon, and continues to maintain a pretty much stable country of 300 million people? No. Our government may suck at cost-efficiency, but it is great at throwing resources at things that scale O(n), like the number of postal workers required to handle n letters.

There are good arguments to be made that it's not the government's place to know who is communicating with whom anyway, so it shouldn't be allowed to. If this is the case, than it shouldn't be allowed to by any means.

But how does a shopping mall not have the right to watch people move through its store? If it's wrong to watch the EM signals people emit as the move through, then is it also wrong to watch the light they reflect? I've seen employees doing traffic analysis in museums pretty frequently - in fact art museum security guards do it all the time. They could do the same in a mall. They could even park an employee with a clipboard on the second level and map out people's movements between stores below. Focus on one store at a time, find out where all the people leaving that store go. You'd still get the same result - the general trends of how people move around the stores, based on our evolutionary "tracking" ability - the Orwellian step of correlating neural impulses from the eye as belonging to the same object in different positions. Which is exactly what this cell phone tracking system does, except with MAC addresses instead of faces and hairstyles.

I say this to emphasize that not all tracking is bad. Correlating different sensory input with past and future inputs is a large part of being human. Hell, in a small town 50 years ago, the general store owner probably knew you and what you've bought before and who your friends are. The post office worker could recognize a scandalous pattern of letters are tell your family about it. That's way more invasive than this. Involvement of machinery is not the difference between good and bad tracking.

Re:Attention, Shoppers: Store Is Tracking Your Cell by bigiain on Monday July 15, 2013 @12:54AM (#6043777)
"I've seen employees doing traffic analysis in museums pretty frequently - in fact art museum security guards do it all the time. They could do the same in a mall. "

Fundamental difference though: a security guard with a clipboard jotting something down as I go past is one thing. I can come back tomorrow or next week, and he can jot something down again - but it's very difficult to correlate the two. If you're capable of grabbing my phone's wifi MAC address though, you know (with a reasonably high degree of certainty) that both visits were me. And you can share that data with the other museum across town without me knowing (and they can share it with my insurance company, and my insurance company can be targeted by hackers working for art thieves… Not _super_ plausable, but what if we subsistute "museum" with "bike shop" and "art thieves" with "criminal bike gangs"? Or substitute "museums" with "gun shows" and "art thieves" with "gun thieves"? http://www.themercury.com.au/article/2013/05/17/379402_tasma...

Re:Attention, Shoppers: Store Is Tracking Your Cell by superuser2 on Monday July 15, 2013 @08:54AM (#6045182)
No, they can't share it with your insurance company, because your MAC address is never correlated to other personally identifying information. Best they can do is the brand of your smartphone.
Re:Attention, Shoppers: Store Is Tracking Your Cell by bigiain on Monday July 15, 2013 @08:01PM (#6049293)
Yeah, but he whole "pervasive surveillance" thing means there's no meatspace equivalent of Perfect Forward Security here. It only takes _one_ instance where someone can map my MAC address to an identity for the entire recorded chain to lose it's anonymity - one venue "in the system" where I make a credit card purchase or divulge my identity. Hell - if we're being paranoid, a sufficiently determined wifi access point operator has a _lot_ at their disposal to attempt to de-anonymise a specific phone. iOS for example under some conditions transmits the MAC addresses of the last 3 access points its connected to. There's a reasonably high chance on of them's my home and/or work wifi - use some tool that'll sniff all those ARP requests and geolocate them[1] to get partial address data. A determined enough attacker might be snooping any traffic that the phone puts through the network. Using non SSL protected POP3 or IMAP - guess who's got your email address (and password!)? Does your Twitter/InstaGram/Pintrest/4Square/SnapChat/whatever client always use SSL? Are ay of them vulnerable to sslstrip or MITM-able with unsigned certs? How many websites does your phone browser happily send unencrypted cookies to that're capable of providing strong hints to your identity? (Even HN did this up to a few months ago. "superuser2" doesn't reveal much about you, but knowing I'm "bigiain" in HN is enough to uniquely identify me.)

Now you've got me wondering just how many of the widespread free wifi rollouts are relying on this as part of their monetisation. McDonalds free wifi would be a great network to do this on. My local shopping center free wifi is almost certainly run by the same company as all of the othe AMP Capital shopping centers in Australia. And now that I think about it, they're pushing the center wifi hard, with things like Pinterest promotions and "like us on Facebook" and "download our iPhone app" - all things that could easily deanonymise my MAC address...

[1] https://github.com/hubert3/iSniff-GPS

Re:Attention, Shoppers: Store Is Tracking Your Cell by obituary_latte on Monday July 15, 2013 @12:26AM (#6043707)
Agreed (and sorry for the edit confusion). My qualm is that people aren't intricately aware that it's happening. Because technology makes it so efficient it can happen wholesale, at little (compared to physical 1 on 1) expense.

I also agree that tracking could be beneficial. But, if there were an inflatable robot that popped up over everyone's shoulder when they were being tracked for this convenience, there would be a different opinion, IMO. Right now - likely because it's so new - the general populous has no clue what they are trading for such convenience. That - to me - is the problem.

Re:Attention, Shoppers: Store Is Tracking Your Cell by flyinRyan on Monday July 15, 2013 @10:41AM (#6045811)
>Either something is okay, in which case it's okay to do with a machine, or it's not

Actually, if you follow someone around everywhere they go, even in public, unless they've famous and you're a paparazzi you're likely to get charged with stalking.

Re:Attention, Shoppers: Store Is Tracking Your Cell by joonix on Sunday July 14, 2013 @11:24PM (#6043513)
So the problem people have with this is the lower cost to the store? They'd be happy with the tracking if the store had to spend more resources to do it? I doubt it.
Re:Attention, Shoppers: Store Is Tracking Your Cell by jevinskie on Sunday July 14, 2013 @11:25PM (#6043521)
I think the point is they wouldn't stand for it if minders followed them all over the store.
Re:Attention, Shoppers: Store Is Tracking Your Cell by superuser2 on Sunday July 14, 2013 @11:33PM (#6043546)
Security personnel undercover as shoppers already exist and are widely deployed to surreptitiously follow suspicious people. We can and do and will continue to stand for it.
Re:Attention, Shoppers: Store Is Tracking Your Cell by obituary_latte on Sunday July 14, 2013 @11:47PM (#6043598)
There is a difference between security personnel (who may be responsible for observing hundreds or thousands of people per shift) and wholesale aggregation, analyzing, and collection of data.
Re:Attention, Shoppers: Store Is Tracking Your Cell by gradstudent on Sunday July 14, 2013 @11:45PM (#6043591)
We stand for it only because the people being tracked are likely to be criminals. We understand that if we do not engage in criminal activity we will very likely not be followed. If my local store started tracking me for no good reason I would go elsewhere.
Re:Attention, Shoppers: Store Is Tracking Your Cell by superuser2 on Sunday July 14, 2013 @11:53PM (#6043616)
>If my local store started tracking me for no good reason

You can know that the store uses secret shoppers in general but unless the secret shoppers are terrible at their jobs, you wouldn't know whether or not you're being tracked.

Also, doing traffic analysis and strategically placing displays in retail stores has been happening since long before cell phones. Just put someone behind one-way glass, on the mezzanie level of a mall, or even right on the floor with a clipboard.

Re:Attention, Shoppers: Store Is Tracking Your Cell by gradstudent on Monday July 15, 2013 @03:54AM (#6044248)
I do not disagree that tracking happens. What I disagree with is your implication that the scale at which it happens is irrelevant. It isn't. A security officer tracking me in a mall or a secret shopper recording my actions constitutes a single data point. Mechanically recording of all my movements within the store by tracking my cell-phone removes entirely all of my anonymity.

This kind of stuff is creepy, Orwellian and it can fuck right off.

Re:Attention, Shoppers: Store Is Tracking Your Cell by Wingman4l7 on Sunday July 14, 2013 @11:24PM (#6043518)
Which is cheap compared to, say, a private investigator. Not to mention that it scales a lot more easily -- and such data is a lot more fine-grained and more easily manipulated than any report you'd get from a P.I. trailing someone.
Re:Attention, Shoppers: Store Is Tracking Your Cell by superuser2 on Sunday July 14, 2013 @11:35PM (#6043551)
It's okay for them to have the data only if the reporting functionality is poor? What?

Either it's private or it's not.

Re:Attention, Shoppers: Store Is Tracking Your Cell by DanBC on Monday July 15, 2013 @01:10AM (#6043814)
I'm not so bothered by them tracking movements around the shop.

But they keep that data, and use it to recognise repeat visitors.

In general when people keep data about me there should be a few minimal protections: keep that data secure, use it for what they say they're going to use it for, offer me the option to opt out[1], don't keep the data too long, let me know that you're doing it.

In the UK this is covered by Data Protection law.

To answer your question: I'd much rather they tracked my phone than a person followed me with a camera.

[1] I prefer "don't do it unless I've opted in" but it feels like I lost that argument.

Re:Attention, Shoppers: Store Is Tracking Your Cell by skriticos2 on Monday July 15, 2013 @02:45AM (#6044075)
So you'd be fine if somenoe would follow you in a car with dark windows and park outside the building when you spend time at home/work/etc.? If there is no expectation of privacy, there should not be a problem with that. How about drones? In a few years it should be possible to have anyone be followed by one all the time. Would you be fine with that? I think at a distinct point it becomes really creepy, especially if you don't know who is actually following you.
Re:Attention, Shoppers: Store Is Tracking Your Cell by superuser2 on Monday July 15, 2013 @09:00AM (#6045215)
The car with dark windows example is how police surveillance has worked for decades. So while it would be uncomfortable, society is pretty clearly in agreement that that's an allowable investigative tool.
Re:Attention, Shoppers: Store Is Tracking Your Cell by bigiain on Monday July 15, 2013 @08:20PM (#6049350)
That's true - within the bounds of expected police resource usage. We all expect enough "probable cause" for a police officer's superior to approve dedicating sufficient manpower to do that.

I'm less certain that "society is in agreement" with police ANPR systems hoovering up ~1000 number plate records per shift without any "probably cause" and archiving that time/location data permanently. I know it's happening - but mostly because people don't know about it, rather than because most people think it's OK…

Re:Attention, Shoppers: Store Is Tracking Your Cell by superuser2 on Tuesday July 16, 2013 @12:16AM (#6050001)
APBs existed before ANPR. It's pretty well known that police who are driving around also have their eyes open for known fugitives, stolen cars, etc. There has to be a reason for an ANPR read of your car to actually do anything.

Making that electronic lets the cop focus on driving and increases the maximum number of cars he can be looking for.

Re:Attention, Shoppers: Store Is Tracking Your Cell by mcooley on Sunday July 14, 2013 @11:58PM (#6043637)
I think it has something to do with the power relationship: they can see you, but you can't see them. You might be able to see a camera pointed at you, but the phone locator operates over a passive mechanism that you can't see. Not unfair when you're on their turf--or much different from the online reality, as some have stated--but I could see how it might be disconcerting nonetheless.
Re:Attention, Shoppers: Store Is Tracking Your Cell by Volpe on Sunday July 14, 2013 @11:32PM (#6043542)
Agreed, they could achieve the same thing with security cameras and facial recognition (though way more expensive I imagine). People aren't up in arms about security cameras in store.
Re:Attention, Shoppers: Store Is Tracking Your Cell by barrkel on Monday July 15, 2013 @05:03AM (#6044425)
Someone following you around is likely to get their teeth knocked out.