"And [Mozilla's Mike Shaver] affected my framing of the problem deeply – I remember one day a couple of years back when we were talking about some market share point, thinking about how incredibly, insanely competitive the browser technology landscape was – and he said to me: “Look, this is the world we wanted. And this is the world we made.” Wow. Exactly right. He taught me so much about how enormous an impact a group of dedicated people can make."