Re:Typeview – see what your users type before they press ‘en...
by fomojola on Monday June 03, 2013 @02:16PM
(#5814825)
Welcome to HN (I see this account was created within the last couple of minutes).
We actually aren't trying to hide it (an HN post is not really the sort of thing one does when one is trying to hide a feature: we're actually advertising and soliciting feedback). We've disabled Typeview while we work on the privacy and user experience.
The points about user expectation are well taken: we will add explicit opt-outs for the site operator and the site visitor, as well as visually obvious indicators to the chat widget so the person typing knows what's happening and can choose to opt out then and there.
Why do you hide the fact that you're doing this? If it was live updating the shared chat view for both users, it would be obvious. It's obvious users won't like this though, and will be very cautious what they type, so I don't blame you for trying to hide it.