I integrated MtGox and BitPay. Compared to Google Checkout (XML mania) and PayPal (documentation drama) they take about 5 seconds to implement (test is another thing entirely).
I went with MtGox in the end since it was cheaper. I was then happy to offer a 3% discount to make up for the fees users got stung with purchasing BTC. However MtGox has a number of bugs that make it a show stopper for some customers.
If you ask the right questions they will acknowledge the bugs and tell you they are working on it and need plenty of time. I would probably not use MtGox if I had known about the bugs prior to integrating.
Just curious, would you give BitPay a second look?
Obligatory: I'm currently using MtGox and haven't really had the time to try BitPay, but the MtGox legal issues could be a reason to need a second option.
All of the Bitcoin options suffer from a long delay between "oh, I want to use your product/service" and "can pay", if your user doesn't already have bitcoin. As long as 5 days.
What I'd recommend, if you're selling a service, is to do a 15-30 day trial AND take Bitcoin (or give someone free initial service IFF they pay with bitcoin, if you don't do demo anyway), to give them a chance to get started immediately. Unless you're shipping a physical product, losing 5 days of service if someone's bitcoin payment doesn't happen isn't a big deal, usually.
From:
http://www.tnooz.com/2013/05/15/news/mobile-payments-get-ser...
I work at GoCardless. I would love to hear your feedback about ways that you think we could improve our fraud protection!
Feel free to reply here, or give me an email (kit AT gocardless DOT com), or to call me on 020 7183 8674.
Google Checkout was very good with their fraud protection to the point that I did not have to think about it. In fact, over the years I have been growing my business Google have been my rock---never a real issue with them.
PayPal was a similar story but it also seemed to attract the sort of customer that would open a dispute at almost any issue (or just threaten it). You can also count me in one of their horror stories that indirectly cost me £5k and even got to the point where they just flat out refused refunds for my customers who wanted them.
I have a Stripe and GoCardless account as well and I've been trying to make it work but their fraud protection is just not up to scratch compared to Google and PayPal, which is a real shame. I'm not sure if I'll ever be able to see enough data to get quite the same fraud protection. Stripe do look fun though.
Another perspective from a merchant: roll on Bitcoin. With exchanges offering guaranteed payouts in another currency (for me, GBP) I take on zero risk by accepting it and it solves so many problems. There's no wonder more and more websites are starting to accept it.