Re:Amazon and Google are on a collision course
by mitchty on Wednesday May 08, 2013 @04:51PM
(#5676845)
As someone from an area without OnTrac, how could this company even have gotten a contract with Amazon? They sound worse than "play football with your packages" FedEx and UPS. And I have to admit that is an impressive feat.
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Re:Amazon and Google are on a collision course
by bcoates on Wednesday May 08, 2013 @05:18PM
(#5677029)
IIRC OnTrac uses contractors, mostly of the "some guy with a truck" variety, of wildly varying quality, and is very cheap. When they're good there's nothing wrong with them but the bad ones do things you would never see a UPS or FedEx guy doing.
Re:Amazon and Google are on a collision course
by potatolicious on Thursday May 09, 2013 @11:53AM
(#5681085)
Money. OnTrac is substantially cheaper than UPS and FedEx in their respective service areas. This was always a sore point amongst many people when I worked at Amazon - the company internally prides itself on being absurdly pro-consumer, and the use of OnTrac (among other sketchy small-time delivery operations) was a very big slap in the face on that philosophy.
It's a pretty blatant case of acting against your customer's interests to save a buck, something Amazon has traditionally prided itself on not doing.