News for hackers. Stuff that matters.
Re:Samsung admits to posting fake user reviews on the web by umsm on Wednesday April 17, 2013 @04:44PM (#5567079)
It's sad that samsung would do this... Is it commonplace for companies to do this?
Re:Samsung admits to posting fake user reviews on the web by hosay123 on Wednesday April 17, 2013 @04:53PM (#5567150)
You decide.. https://news.ycombinator.com/submitted?id=infoman

The domain was registered one day after the HN account was registered, first post wasn't made for 14 days (aka. when the username no longer appears in green). In his defence, if he is a shill, he's not very good at it.

Edit: hnsearch picked up a hellbanned post (it should appear on the front page, but it doesn't) at https://news.ycombinator.com/item?id=5567259 that mentions a couple more accounts

Re:Samsung admits to posting fake user reviews on the web by xwei on Wednesday April 17, 2013 @06:28PM (#5567752)
> You decide.. https://news.ycombinator.com/submitted?id=infoman

do you think Google created this? Obviously not, Google get nothing from it.

Re:Samsung admits to posting fake user reviews on the web by taopao on Wednesday April 17, 2013 @05:12PM (#5567294)
Looks like a bot that programmatically shovels trendy topical matter from RSS into HN. The submission and article headlines are identical, down to the curly quotes - smells of automation to me.
Re:Samsung admits to posting fake user reviews on the web by jacquesm on Thursday April 18, 2013 @07:31AM (#5569932)
Bookmarklet.
Re:Samsung admits to posting fake user reviews on the web by orangethirty on Wednesday April 17, 2013 @04:59PM (#5567201)
Google has a little spammer loose on HN. Neat.
Re:Samsung admits to posting fake user reviews on the web by Kylekramer on Wednesday April 17, 2013 @05:09PM (#5567273)
Seems much more likely to be the people behind glass-apps.org than Google.
Re:Samsung admits to posting fake user reviews on the web by jacquesm on Wednesday April 17, 2013 @05:18PM (#5567327)
Confirmed:

http://information-man.com/impressum/

"Verantwortliche Ansprechperson: Iwan Uswak"

information-man -> infoman

whois glass-apps.org:

Domain Name:GLASS-APPS.ORG

Registrant ID:AT1001919805572 Registrant Name:Iwan Uswak

Re:Samsung admits to posting fake user reviews on the web by orangethirty on Wednesday April 17, 2013 @05:12PM (#5567292)
I'm not criticizing them, its neat to find something like this here. I can find it on almost any other site out there, but HN is not the place to game. Still, who knows if glass-apps.org is getting a nice check from Google. Not a bad thing, either. I know of companies whose sole reason of existence is to do this for bigger companies. Its just neat. That's all.
Re:Samsung admits to posting fake user reviews on the web by jacquesm on Wednesday April 17, 2013 @05:10PM (#5567277)
that makes this submission extra funny:

https://news.ycombinator.com/item?id=5440466

Re:Samsung admits to posting fake user reviews on the web by orangethirty on Wednesday April 17, 2013 @05:15PM (#5567309)
Meta-spamming. (:

Blog post in 3...2...1...

Re:Samsung admits to posting fake user reviews on the web by mtgx on Wednesday April 17, 2013 @06:34PM (#5567773)
He's just posting his own stuff...a little too often I agree, but nothing out of ordinary here beyond that. It's not like he's the first on HN who's ever done that.
Re:Samsung admits to posting fake user reviews on the web by cgh on Wednesday April 17, 2013 @05:12PM (#5567285)
Yeah, I worked for an iOS game company that asked its employees to give its games positive reviews in the App Store and everywhere else they could think of. I don't think many of us bothered - I certainly didn't.
Re:Samsung admits to posting fake user reviews on the web by threeseed on Wednesday April 17, 2013 @06:48PM (#5567838)
This is very common place and I don't think there is anything wrong with it.

What is unacceptable though is deliberately trashing your opponents.

Re:Samsung admits to posting fake user reviews on the web by krapp on Wednesday April 17, 2013 @07:01PM (#5567887)
Fake reviews are deliberately biased, and may contain false information about a product's quality and of course will ignore its flaws and defects. It's just advertising disguising itself as user experience.

It is probably very common (and as an impulse understandable) but I think it's still wrong even without trashing your opponents. Saying your product is better than it is is not much different than saying explicitly that it's better than the other guys. Either way, it a cynical lie.

Re:Samsung admits to posting fake user reviews on the web by lostlogin on Thursday April 18, 2013 @01:51AM (#5569092)
Lying is lying and not disclosing links is lying by omission. It's all personal preference but my line in the sand is pretty clear. If you eat to be ignored and derided, let someone else find your bias and kickback. Be up front and you will get a reputation for it. That's my 2c.
Re:Samsung admits to posting fake user reviews on the web by pbhjpbhj on Wednesday April 17, 2013 @08:22PM (#5568246)
It's against European law. But companies flouting the law doesn't bother some.
Re:Samsung admits to posting fake user reviews on the web by Geee on Wednesday April 17, 2013 @04:57PM (#5567187)
It's exactly what you would expect from a company like Samsung.
Re:Samsung admits to posting fake user reviews on the web by guelo on Wednesday April 17, 2013 @05:15PM (#5567308)
A multi-billion dollar multinational conglomerate?
Re:Samsung admits to posting fake user reviews on the web by Samuel_Michon on Wednesday April 17, 2013 @06:03PM (#5567616)
They're not exactly known for their ethical business practices.

“[Samsung’s] long-standing policy prohibits union organising [and has] attracted critical attention. Samsung’s overall corporate structure centralises the policy-making that governs the activities of its vast network of subsidiary corporations.

Samsung is a “chaebol” – one of the family-run conglomerates that dominate South Korean society. Almost Mafia-like in their obsessive secrecy and reach, chaebols have influence in most markets and industries in the country and wield huge political influence. They have also not been shy of using underhand methods to maintain their position. [...]

[Secretly recorded conversations] revealed that Haksoo Lee (vice-chairman of the Samsung Group) and Hong (Korean ambassador to the US and then publisher of the Joongang Daily) were planning to deliver upwards of 3 billion won – around £2 million – to presidential candidates ahead of South Korea’s elections. [...]

Samsung owns Joongang Daily… it also has unprecedented power over journalism because it has the economic power to buy advertising space and time. “It is hard to criticise Samsung as an individual journalist. It is considered insane.” [...]

In 2008, the current Samsung chairman, Lee Kun-Hee, stepped down after his house and offices were raided and a police investigation began into claims that the corporation was maintaining a slush fund to bribe court officials and politicians. Found guilty of financial wrongdoing and tax evasion by Seoul Central District Court on July 16 2008, Lee Kun-Hee was in serious trouble. But despite prosecutors requesting that he be sentenced to seven years in prison and fined $347 million, the sentenced handed down was three years suspended and $109 million in fines. [...]”

http://www.kernelmag.com/features/report/3028/samsung-power-...

Re:Samsung admits to posting fake user reviews on the web by coldtea on Wednesday April 17, 2013 @06:16PM (#5567694)
Re:Samsung admits to posting fake user reviews on the web by benologist on Wednesday April 17, 2013 @05:31PM (#5567403)
It is on HN, here's a short list of sites that have gone far out of their way to spam HN:

https://news.ycombinator.com/item?id=5567427

Re:Samsung admits to posting fake user reviews on the web by betterunix on Wednesday April 17, 2013 @05:02PM (#5567230)
It is so commonplace that I am not even surprised to hear about it anymore.
Re:Samsung admits to posting fake user reviews on the web by mixedbit on Wednesday April 17, 2013 @05:18PM (#5567324)
And is it illegal? I'm pretty sure paying for fake negative reviews of competition is illegal, because there is a clear victim. But how about positive reviews of companies' products?
Re:Samsung admits to posting fake user reviews on the web by lutusp on Wednesday April 17, 2013 @05:45PM (#5567487)
> And is it illegal?

No, in most places it isn't. If a consumer was misled by a planted, phony review and bought an inferior product, he could go to civil court and demand monetary compensation, but civil courts largely deal with the kinds of damage claims that don't involve the legality of an action, only its harm.

Just remember that an illegal action would be prosecuted in a criminal court. A claim of harm would be prosecuted in a civil court.

Most of the activity surrounding phony reviews is not about the legality of the activity, but how much harm the public exposure might do to a company's reputation.

> I'm pretty sure paying for fake negative reviews of competition is illegal, because there is a clear victim.

Even in that case, it's not a question of "illegal" as much as misleading, and the remedies are usually civil, not criminal.

Re:Samsung admits to posting fake user reviews on the web by pbhjpbhj on Wednesday April 17, 2013 @08:28PM (#5568264)
Posting fake positive reviews is illegal in Europe under the EU Unfair Commercial Practices Directive.
Re:Samsung admits to posting fake user reviews on the web by lutusp on Thursday April 18, 2013 @07:28PM (#5573821)
That's good news -- now if the U.S. will just catch up with the EU.
Re:Samsung admits to posting fake user reviews on the web by josephlord on Wednesday April 17, 2013 @06:01PM (#5567604)
I think in Europe it should be illegal throughout the EU under the Unfair Commercial Practices directive. This would apply to any fake reviews.
Re:Samsung admits to posting fake user reviews on the web by orangethirty on Wednesday April 17, 2013 @04:48PM (#5567116)
More than you think.
Re:Samsung admits to posting fake user reviews on the web by clobber on Wednesday April 17, 2013 @05:21PM (#5567345)
Absolutely commonplace. Anything is 'fair' in business and nothing is off the table when it comes to money.

Even the small/local businesses do this. Just check Yelp reviews. Hell, Yelp used to allow businesses to move their best reviews to the top if they paid them enough.

1) http://www.eastbayexpress.com/oakland/yelp-and-the-business-...

2) http://www.zdnet.com/blog/apple/the-yelp-mafia/3116

3) http://arstechnica.com/tech-policy/2010/02/yelp-facing-class...

There was so much fallout from this back in 2009/2010 that Yelp had to turn the tables and pretend to play nice guy finally by outing businesses that buy positive reviews (starting last October).

Re:Samsung admits to posting fake user reviews on the web by obviouslygreen on Wednesday April 17, 2013 @05:40PM (#5567457)
Anything is 'fair' in business and nothing is off the table when it comes to money.

Many people have this attitude, yes. That doesn't make it universally true or even close, and it's probably less commonplace than you seem to assume, particularly for small/local businesses, which overwhelmingly don't have time to waste on shill reviews.

And while it definitely happens and is widespread, you're not doing your argument any favors by citing exactly one example and suggesting it shows a trend or proves a point.

Re:Samsung admits to posting fake user reviews on the web by clobber on Wednesday April 17, 2013 @06:04PM (#5567625)
> Many people have this attitude, yes. That doesn't make it universally true or even close

History shows humans will do anything to better their odds and leverage their success.

> And while it definitely happens and is widespread > citing exactly one example and suggesting it shows a trend or proves a point.

Guess you kinda just did the same thing? Just because I'm citing one example doesn't make it any less true and it seems we have two examples now: Samsung and Yelp.

Sorry, but this is rampant in e-commerce.