Show HN: Heap is a new approach to analytics. Just capture everything

Re:Show HN: Heap is a new approach to analytics. Just captur... by TylerE on Friday March 22, 2013 @02:46PM (#5424790)

I would highly advise you to rethink that. What if we're a larger site? To be honest, your pricing is way out of our ballpark anyway (We're a smallish daily newspaper, ~300k uniques/monthly), there's no way I'd ever get approval for $20k/yr for analytics, no matter how cool, and I'd never get approval to spend $1k+ just to try it.

For orgs like us, your pricing seems rather brutal, as we're probably much lower in pages/visit than an "app" type website. (We're at ~10 page views per visit, average)

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Re:Show HN: Heap is a new approach to analytics. Just captur... by matm on Friday March 22, 2013 @02:56PM (#5424853)

Feel free to reach us at [email protected]. We'd love to talk about fair pricing, and we certainly need more data points to evaluate what that fair pricing is.

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Re:Show HN: Heap is a new approach to analytics. Just captur... by corin_ on Friday March 22, 2013 @03:30PM (#5425084)

Do you feel there's scope for pricing coming down a lot? I'm in a similar boat to TylerE: around a million monthly uniques, but in publishing, so there's really no way to justify $4k/month for Analytics when stuff like Google's already exists. 10% of that might be justifiable, but even then it's not a no-brainer.

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Re:Show HN: Heap is a new approach to analytics. Just captur... by TylerE on Friday March 22, 2013 @03:57PM (#5425254)

Yea, precisely. I'd say for us we could maybe to like, $100/month. Also - how does it work for multiple sites? We actually have 4 separate sites for separate towns.

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Re:Show HN: Heap is a new approach to analytics. Just captur... by raviparikh on Friday March 22, 2013 @04:28PM (#5425471)

Depending on how usage looks on your site we can find a way to accomodate. Shoot us an email at [email protected] and we can coordinate a time to chat.

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Re:Show HN: Heap is a new approach to analytics. Just captur... by stdbrouw on Friday March 22, 2013 @05:44PM (#5425995)

Newspapers routinely find the money to pay $570/mo and up for ChartBeat, and then never use it, or I-don't-know-how-much for Adobe Omniture when they could have Google Analytics for free. So I don't think you're representative of the news industry as a whole.

Also, content-heavy sites have different analytics needs from applications. It'd be interesting to see where Heap fits in, but most of the analyses you can run in KISSMetrics, Mixpanel and other app-focused analytics tools aren't of much use for news organizations.

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Re:Show HN: Heap is a new approach to analytics. Just captur... by TylerE on Friday March 22, 2013 @06:08PM (#5426093)

That's a misunderstanding of the industry, I think. While the website as a whole isn't very "appy", some smaller sections of it _are_, and it would be incredible to actually understand how our customers are interacting with it.

P.S. We used to have Omniture, and switched to Google to save $.

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Re:Show HN: Heap is a new approach to analytics. Just captur... by physcab on Friday March 22, 2013 @11:22PM (#5427120)

Can you put your email in your signature? I'd like to ask you more questions about your analytics needs and have you check out a project I'm working on.

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Re:Show HN: Heap is a new approach to analytics. Just captur... by TylerE on Saturday March 23, 2013 @12:51AM (#5427286)

It's my username @ gmail

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Re:Show HN: Heap is a new approach to analytics. Just captur... by khromov on Friday March 22, 2013 @04:12PM (#5425363)

In the same boat as this guy. High anonymous visitor count, but would like to graph it, but pricing is not gonna make it possible.

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