Exactly. I'm imagining a world where I tell a customer to use a Chrome add-in that automatically starts recording what they do and uploads it to me and I can see what is going on.

Even if not that wonderful, just the ability to have QA or fellow developers send me a file that I can analyze instead of tying up their computer would be wonderful. Especially when working with remote co-workers.

The problem with video is that I can't inspect their DOM or their console.