Agreed on most points. And to be honest, if you're a real customer of Google (we use them for our business) you are treated worse than the "free service" (where you aren't the customer, you're the product). Our work accounts have a fraction of the functionality of our free accounts and the idea that this is somehow doing us a favor ("we only give you the very most stable of our services") is rather unconvincing.

What apps is this the case for? Our Google work stuff is identical to personal Google stuff as far as I can see.

Google Voice was gmail-only for a long time.

Google Plus was as well.

Currently, I am waiting for Google Now's gmail integration to get on apps already: http://support.google.com/nexus/bin/answer.py?hl=en&answ...

Those are just services that have/are affected/ing me; I'm certain there are plenty of other examples.

I can't speak for the parent, but an issue in this vein that most recently affected me is the months it took google to allow GApps customers to create a google+ account with their apps login.

Gmail for Apps still can't auto-add people to your chat list, even though the option is there.

You really should get off Gmail. At the very least, use a domain and google apps for your domain, to keep the option of fleeing later.

Even for search, there are really only a few companies crawling now -- Google, Bing/MS, and Blekko. I'm going to try Bing for a month (I tried in the past, and it wasn't great, but was close) and Blekko for another month, but I'm pretty sure I don't care about any other Google services.

Respectfully, I know that. And I know you mean well but the purpose of my post was exploring motives why I didn't yet. I know it's not fashionable to conduct oneself around here as anything but infallibly well-informed and doing all the things exactly right, but I wanted to offer a perspective of someone who sometimes exhibits imperfections in regard to the products he uses and the tradeoffs that may play a role in selecting certain kinds of products despite the downsides.

I just meant that it's reasonable to make the tradeoff to trust a vendor like Apple/Google/etc. with whom you have fundamental philosophical differences now, if their product is better than the alternatives. What's not OK is to have no possible way to switch.

Changing an email address or phone # is probably enough of a lock-in to be "impossible". Changing the service provider you use otherwise to provide your phone/email/etc., probably a pain, but possible.

Facebook doesn't support indirection (which is why it's crazy that businesses promote fb.com/site urls), but as you've pointed out, it doesn't actually provide a useful service, so if it goes away, no big loss.

2 more for search, Yandex is growing fast and getting really good, and DuckDuckGo of course. I've been using Yandex a lot lately. Their products are getting more available in English, in fact they have webmail with a built-in RSS reader that resembles google reader.

DDG is essentially passthrough to Google/Bing/Blekko, though, so you're still somewhat exposed to the risk of those companies being crazy. Although I guess 3 is enough that DDG should be able to survive even if 1-2 go crazy or die.

It's perhaps somewhat nationalist, but Russian companies are slightly above Chinese companies on my list of "would I want my traffic going through their infrastructure", from a privacy/information security standpoint. I don't think this is irrational. (The US is far from ideal either, but has stronger laws, although is more likely to be "interested". The ideal would be a Canadian or European search provider run in some kind of hostproof model.)

My vouch wouldn't probably mean much, but yandex are by and large not-evil guys. They can be forced to abide the law, but I believe they haven't willfully done anything really unethical yet. Unfortunately, yandex search is inferior to google for English queries, which diminishes their usefulness a lot.

I tend to trust almost all techies by default, but their government, not so much. The same thing applies to the US, though, although at least in the US there's enough precedent from pre-2001 or pre-1990s to restrain the government slightly. Russia and China don't have the extended period of relative legal sanity the US had from ~1781 to sometime in the 1900s, or common law tradition from England from 1300 onward.

DDG has their own crawler, but its difficult to take on a giant gorilla like Google in one shot.

I think over time DDG will do just fine.

I tried having my own domain's mail for a while, and got burned hard when my (cheap) webhost's servers were down for a couple of days. It's hard to argue with free, easy, and reliable when the alternative is costly, difficult, and more likely to go down.

You don't have to host the email yourself. Just grab your own domain, set up a free gmail account, and forward all the email from your domain to the gmail account. Configure gmail to always send replies as from [email protected].

What this does is eliminate the biggest point of lock-in to gmail. In the worst case scenario you can switch to another email provider with the flick of a DNS entry, no worries about losing your email address.

I switched to http://domains.live.com from google apps for my personal email. The new outlook.com is a LOT cleaner than Gmail.

> it starts with people like me who got to ask themselves honestly "why do I keep relying on these guys?".

Boy, you really summed up my own personal feelings on this. I'm beginning to rethink my own Gmail usage now.