So have you ever tried what the articles suggest? Ever spent a week working on the 'shop floor'?
In my experience of public sector software projects, the programmers seem to be kept as far away from the end users as possible.
Re:Domain Knowledge or a Lack Thereof
by danboarder on Sunday February 24, 2013 @02:40PM
(#5275577)
As a independent contractor / systems analyst, yes I have. However I agree, most solutions providers don't bother.
See http://en.m.wikipedia.org/wiki/Systems_analysis_and_design as a starting point.