Re:United Airlines bans AI agents from booking flights on be...
by Buttons840 on Wednesday November 11, 2026 @10:34PM
(#50462740)
I'm not sure if this was your point, but AI will eventually just flow to the competitor that wants business and has the best price.
Want to block bots? Okay, watch your customers just seamlessly move to a competitor without requiring even the slightest thought or action from the customer.
Of course, if--somehow--customers moving to a competitor doesn't actually hurt the company they're moving away from... I might have to start questioning exactly how this whole "free market capitalism" experiment is working out. I think losing customers is still a bad thing, but I'm not 100% sure anymore.
Want to block bots? Okay, watch your customers just seamlessly move to a competitor without requiring even the slightest thought or action from the customer.
Of course, if--somehow--customers moving to a competitor doesn't actually hurt the company they're moving away from... I might have to start questioning exactly how this whole "free market capitalism" experiment is working out. I think losing customers is still a bad thing, but I'm not 100% sure anymore.