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Re:United Airlines bans AI agents from booking flights on be... by Aurornis on Wednesday November 11, 2026 @06:57PM (#50460822)
This is exactly it.

The product-for-money part is never the problem. It's always the refunds, the chargebacks, the customer service complaints, the person filing a complaint with regulators.

A lot of the systems that relied on low levels of these situations are about to be tested by waves of agents doing everything they can to take advantage of the rules: Chargebacks, complaints, refunds, cancellations.

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