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Re:United Airlines bans AI agents from booking flights on be... by qurren on Wednesday November 11, 2026 @05:32PM (#50459727)
> Initially they will try and block your chrome plugin and if they fail, then those $50 flights will just be gone from the website.

In which case the next step will be AI plugged into a full mouse and keyboard emulator set up that plugs into a USB port and HDMI to read the screen.

And if they try to block that, I would claim it to be an ADA violation because it would be an excellent product for blind people and repetitive strain injury people.

Re:United Airlines bans AI agents from booking flights on be... by EGreg on Wednesday November 11, 2026 @05:35PM (#50459764)
Good luck with that :-D
Re:United Airlines bans AI agents from booking flights on be... by yunwal on Wednesday November 11, 2026 @05:37PM (#50459800)
I think they're probably fine with this tbh. The goal is to make it expensive enough that it doesn't overwhelm their support, not to stop it entirely.
Re:United Airlines bans AI agents from booking flights on be... by dwattttt on Wednesday November 11, 2026 @05:37PM (#50459801)
They listed their expected next step, if they fail to block agents booking them, they'll stop offering the cheapest flights.
Re:United Airlines bans AI agents from booking flights on be... by pixl97 on Wednesday November 11, 2026 @05:54PM (#50460039)
Good.

Fucking tickets are like playing some crazy lottery bullshit. Look from an iPhone. Prices go up. Look too many times, prices go up. Look on the wrong day prices go up.

How a single damned person on HN could root for the airlines is bonkers. They deserve nothing but contempt.

Re:United Airlines bans AI agents from booking flights on be... by bombcar on Wednesday November 11, 2026 @06:27PM (#50460455)
Everyone on HN is richer than average, sexier than average, smarter than average, and better at getting flight deals than average.

It’s just statistics.

Re:United Airlines bans AI agents from booking flights on be... by ProblemExplorer on Wednesday November 11, 2026 @05:37PM (#50459802)
> In which case the next step will be AI plugged into a full mouse and keyboard emulator set up that plugs into a USB port and HDMI to read the screen.

Sure but at that point you're noise and not going to affect the bottom line. Running an MCP server makes the feature available to millions of CharGPT/Claude/Cursor/etc customers.

Re:United Airlines bans AI agents from booking flights on be... by Klathmon on Wednesday November 11, 2026 @08:28PM (#50461805)
Until blocking the "normal" way to use agents becomes common enough that someone starts selling an off the shelf "Agentic KVM" and then the arms race begins.

And I personally don't feel bad at all. These companies have optimized everything to the extreme with absolutely zero consideration for the customer. I've personally seen airlines:

* charge more depending on your browser/os * charge more if you buy multiple seats vs buying each ticket independently * advertise cheap tickets that you realistically can't buy for that price because they exclude carry ons or they won't let your family sit together * will try their absolute hardest to give you "airline credit" if the flight is canceled and you need to repeatedly badger them and decline the airline credit offers to get the refund you're legally entitled to * overbooking flights then kicking people off them the day of and there's nothing you can do about it * Frontier once charged me $25 to print the boarding pass once because my screen was cracked and it wouldn't scan

Now that I can have an agent map out their exploitative pricing system and get me the algorithmically cheapest ticket that they offer, suddenly it's a problem?