You can say the same thing about nearly any business. Lyft and Uber, for instance. You can lower quality, raise price, whatever. This is why open markets matter so much - when you have competition, businesses can't materially worsen their customers' outcomes for long or those customers switch.

You can't do this with Uber/Lyft.

How do you even lower the quality - serve half broken car for a luxury order? No way person who orders luxury car accepts it.

Or do you increase wait times? - sure, order gets cancelled, you won't get a payment for that.

There are of course ways, but you still can do something, in case of LLMs, you blame yourself for poor prompting and retry, which again makes money to LLM providers

I think you're arguing without considering here.

- You can lower the quality standard of which car counts as which class. There are many classes of vehicle on both platforms.

- You can delete or not consider low ratings from certain users. Both companies do this already.

- You can increase wait times, of course. It doesn't at all follow that the order gets cancelled. It depends on the market and what each company believes the other is doing.

That's thirty seconds of brainstorming.

Uber/Lyft are infamous for using their control over both ends of the transaction to milk both ends for money. They have heavy use of manipulative dark patterns. They know the entire market on both ends so they can manipulate the spread to optimize profit for themselves.