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Re:Extraordinary support? You’d better blow my mind. by zaidf on Friday January 04, 2013 @09:03AM (#5007612)
Rant: "blabla sucks repeat"

Much more than a rant: "here's what not to do if you are a business; why not to do it; how it makes your customers feel and here's a perfect example"

This one is squarely the latter.

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