Yeah that is my strong baseline prior. But it's colliding with what Ma reports. How do you reconcile those things?

Impossible to know without either more information about the actual occurrence or a deep understanding of the person making the claims. Just as OpenAI could easily be acting improperly, researchers who (understandably) feel deeply attacked by their problem getting solved right from under them might not be the most unbiased, either.

AFAIK OpenAI has not directly responded to the claims. If they ignore it, I don’t see what choice you have except to assume the worst.

They’re inhaling the plain text conversations of millions of people, why wouldn’t they have summarizers and anomaly detection sitting on top of conversation logs. What assurances does OAI provide that they are not reading your messages for any purpose? Don’t they “review conversations for safety” ? How would they do that if they couldn’t just query everything you ever said to the chatbot. If you can see it so can they.