A light rewrite of the slogan "the purpose of a system is what it does".
I hate that slogan. It's supposed to be profound, but it's actually really, really dumb.
The whole point of the word purpose - its purpose if you will - is to be able to talk about the difference between what a system does and what it ought to do. To say the purpose of a thing is what it does, is to render the word completely redundant.
If the stated goals of a system don't match what it does, then either you have a dysfunctional system that needs to be fixed, or those stated goals are lies.
In these days of AI, it's all the more important to think clearly about purpose. Just because a system does a thing, there's not necessarily anyone who wants that thing. And there's definitively not any "spirit of the corporation" or "spirit of the nation" or "spirit of the language model" which wants it. Only persons want things.
Additionally, a statement is generated by a system and reflects itself a separate purpose in its generation. A system can exist without statement of purpose, so why was it made? The statement has an intent and an audience. It is therefore necessarily more constrained than the system itself, and for the systems we are referring to, it is markedly less complex than the system itself. It cannot hope to capture the full function, which is what can serve (or not) a purpose.
Also, as the video I linked in the previous comment says: 'our first instinct is to blame people in the system and that is a low leverage response...actions people take are possible, feasible, and rational because of the universe in which they exist.'
I am not sure if you've read the book. But even though you've not used terms like feedback loops, etc. I think what you are saying is not much different from what the book says.
If interested, a chapter wise summary of Thinking In Systems https://www.youtube.com/playlist?list=PLL6RiAl2WHXEU04zFYyWr...
I think you might like this song then: https://www.youtube.com/watch?v=nqBBNjkAlXM
as it takes normal every day systems that we think we can depend on (banks, the army, phones) and sarcastically highlights some of the worst things those systems do vs what we're told they do. The chorus is that slogan.
I think the jarring alternative definition of "purpose" is an intentional mental hack: to break people out of orienting themselves around design intent, when processes often go out of alignment with that. It's easy for humans to fool themselves. Taking a dispassionate, empirical view when considering what a process is doing, or analyzing what its range of behaviors is, can illuminate many problems.
Yes, that's part of the point. If the stated purpose of a system is to "improve vehicle fuel efficiency" but the observed behaviour is to give car companies a way to avoid doing much of anything about fuel efficiency, or if the stated purpose is to "encourage EV adoption" but the observed behaviour is "funnel money to certain rich people" then you are better off assuming that the behaviour you observe is the intent, and the publicly stated purpose is marketing spin.
On the other hand, things change over time. Google started out organizing the world's information, and gradually turned into surveillance advertising. They got rid of "don't be evil" so there are no explicit lies. They aren't a dysfunctional search company, they are a functional surveillance-advertising company, that thing they do - update your expectations so you believe that's their purpose and don't believe that they are "trying to be good but misguided".
I liked the observations like:
'long-term behavior provides clues to the underlying system structure. And structure is the key to understanding not just what is happening, but why'*
'Purposes are deduced from behavior, not from rhetoric or stated goals.'
'Large organizations of all kinds, from corporations to governments, lose their resilience simply because the feedback mechanisms by which they sense and respond to their environment have to travel through too many layers of delay and distortion.'
* 'Structure generates behavior' as stated in the video: https://www.youtube.com/watch?v=o-Yp8A7BPE8