News for hackers. Stuff that matters.

A comment on Deep Thoughts on the Food Tech Revolution by Captain Obvious McClure.

Re:Deep Thoughts on the Food Tech Revolution by Captain Obvi... by jw_ on Friday December 28, 2012 @03:30PM (#4979346)
Virtually everything he complains about - the broad range of choice, unfamiliar items, long periods of time spent without electronic distractions, semi-forced interactions with people - are what most would consider positive aspects of fine dining. As others have said, there are other establishments that show you pictures of a limited range of familiar items and that slam them out in a short period of time - they're called "fast food."

Suggested followups: "Nightclubs: they suck because they're loud, dark and full of drunken horny young people" and "Concerts: how MP3 players could disrupt live music by playing every piece consistently without the bother of having to go to a live music venue".

[ Parent | on HN ]
Re:Deep Thoughts on the Food Tech Revolution by Captain Obvi... by davemc500hats on Friday December 28, 2012 @09:06PM (#4980726)
>> unfamiliar items >> semi-forced interactions with people >> long periods of time spent without "electronic distractions" -- ie, the ability to pay when i want, and call a waiter when i want

so just to confirm here -- you really think that's what people like about high-end restaurants? they enjoy unfamiliarity? they enjoy forced interactions? they like to not be able to pay when they want?

if so, please remind me to never put you in charge of customer service or marketing at any of our companies.

seriously: i party down with people at nightclubs and concerts regularly, but waiting in line or getting shitty customer service is never what i equate with the best parts of those experiences.

[ Parent | on HN ]
Re:Deep Thoughts on the Food Tech Revolution by Captain Obvi... by djt on Friday December 28, 2012 @10:36PM (#4981006)
Working in products for hospitality, one of the hardest things to get right is staffing, especially in peak times.

Having a consistent product is also important when trying to grow a business (especially pubs and restaurants) and I can see hoe something like this would improve the experience for customers, if used well.

[ Parent | on HN ]