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A comment on Stripe updates policy: free refunds and chargebacks. Parent comment

Re:Stripe updates policy: free refunds and chargebacks by frustratedmike on Wednesday December 19, 2012 @09:48PM (#4946053)
I love it when a CEO participates in online discussions as it is the sign a company that cares. Just one thing about your post... It sounds really defensive. Maybe just me, but all the good will of participating in the conversation was lost. Maybe a "Hi, I'm CEO and love getting feedback. What's wrong with our USPS Calculator?". :)
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Re:Stripe updates policy: free refunds and chargebacks by chops on Wednesday December 19, 2012 @11:28PM (#4946279)
FWIW, I didn't get any sense of defensiveness from the question - just a direct, succinct, and honest question.
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Re:Stripe updates policy: free refunds and chargebacks by frustratedmike on Thursday December 20, 2012 @12:05AM (#4946361)
Yes, I acknowledge it could be a cultural thing or just me that saw it that way.
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Re:Stripe updates policy: free refunds and chargebacks by xal on Thursday December 20, 2012 @02:55PM (#4949584)
Hehe, well I'm German. Terseness is somehow build in my firmware. Fair feedback though. Thank you!
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