Re:Ask HN: AirBnB took my money and deleted my wife's booking
by nicholassmith on Tuesday December 04, 2012 @08:44AM
(#4870839)
Sorry, I misread your post as you complaining rather than explaining the complaining.
It is a bit of noise to signal, but if I was in the guys position I'd probably leverage as much as possible to get the problem solved.
Re:Ask HN: AirBnB took my money and deleted my wife's booking
by AgentConundrum on Tuesday December 04, 2012 @08:49AM
(#4870854)
That's my fault; I could have been clearer.
I often play devil's advocate, and the risk of that is that you can be misinterpreted as supporting a position when you didn't intend to.
This post in general reminds me of a lot of a criticism of many AskReddit posts, where the poster is accused of trying to relate their own story while tacking on a "Whats your best $topic story?" question on the end to try to make the post relevant.
More specifically, these customer complaint/"bitching" posts illicit a 4chan style "not your personal army" response in a lot of people. While the post might to some good for the OP in getting a response from the company, to most readers it's just noise drowning out the signal they come here for.
I'm not normally one to complain about these types of posts (and again, I'm not trying to do so right now either), but I do understand why some readers might be less than enthused by their presence.