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A comment on Sixty percent of US consumers say 'AI' in brand messaging is a turnoff. Parent comment

Re:Sixty percent of US consumers say 'AI' in brand messaging... by Balooga on Wednesday June 17, 2026 @02:25PM (#48574552)
They know, because in their personal capacity, they hate interacting with AI customer service agents from other companies.

But their bonus depends on driving down costs in their company.

[ Parent | on HN ]
Re:Sixty percent of US consumers say 'AI' in brand messaging... by lukan on Wednesday June 17, 2026 @04:04PM (#48576066)
"They know, because in their personal capacity, they hate interacting with AI customer service agents from other companies."

I believe at a certain level, you have real assistants for that.

[ Parent | on HN ]