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A comment on Sixty percent of US consumers say 'AI' in brand messaging is a turnoff. Parent comment

Re:Sixty percent of US consumers say 'AI' in brand messaging... by irishcoffee on Wednesday June 17, 2026 @12:35PM (#48572897)
They're just filters to see if you actually need help. "They're willing to sit here for 4 minutes listening to prompts and hitting buttons, they must need help" because as we all know, in most cases it doesn't matter which sequence of numbers you press, the same person is going to answer the phone, or same group of people.
[ Parent | on HN ]
Re:Sixty percent of US consumers say 'AI' in brand messaging... by ChoGGi on Wednesday June 17, 2026 @06:40PM (#48577994)
Honestly, sometimes I just hit buttons till I get a human on the line...
[ Parent | on HN ]