Sixty percent of US consumers say 'AI' in brand messaging is a turnoff

Re:Sixty percent of US consumers say 'AI' in brand messaging... by ilaksh on Wednesday June 17, 2026 @09:26AM (#48570231)

LLMs are replacing a lot of the inflexible phone menus, and in leading implementations, can do all of the things a human could do. Or at least, make a recommendation for things it can't do that just require a human to hit an accept button.

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Re:Sixty percent of US consumers say 'AI' in brand messaging... by slumberlust on Wednesday June 17, 2026 @09:53AM (#48570610)

I haven't experienced any chatbot or telebot that can do anything for me. The whole reason I'm calling is that the self service wasn't successful.

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Re:Sixty percent of US consumers say 'AI' in brand messaging... by butlike on Wednesday June 17, 2026 @10:01AM (#48570693)

Yell "HELP HELP" into the chatbot and see if it calls 911 for you.

[ Parent | on HN ]