Re:The desperation of NYTimes
by somewhatgoated on Thursday June 04, 2026 @03:48PM
(#48403714)
Being horrible to the CSR will never be noticed by the C-suite.
If you think they give one flying fuck about what customers think I have news for you: the only thing that matters is what the board thinks and if revenue is rising but everyone hates the product/company they won’t even blink.
Yay, American "capitalism".