Re:Launch HN: Chert (YC P26) – Twilio for iMessage
by garygao on Monday May 25, 2026 @12:43PM
(#48268854)
We're helping to support conversational customer support agents that can help users better during off-hours and scheduling assistants that can interact with and understand user requests better than current models over SMS/RCS. This is definitely not just spam but instead the future of conversational 2-way messaging.
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Re:Launch HN: Chert (YC P26) – Twilio for iMessage
by mh- on Monday May 25, 2026 @01:25PM
(#48269313)
I don't think anyone would be expressing the same level of concern if the conversations were only started/triggered by an inbound [to you] message.
Commingling things like cart abandonment and (actual, user-initiated) conversational messaging dramatically increases the risk that Apple takes action, from my point of view.
Re:Launch HN: Chert (YC P26) – Twilio for iMessage
by garygao on Monday May 25, 2026 @02:00PM
(#48269749)
Yes, I agree, which is why we try to make the opt-in clear. Use cases like form-fill text back or cart abandonment after the user has opted in and noted down their number are what we primarily focus on
Re:Launch HN: Chert (YC P26) – Twilio for iMessage
by aetch on Monday May 25, 2026 @05:41PM
(#48272002)
No one ever “opts in” to nagging cart reminders just because they were forced to fill out a phone number to estimate shipping
Re:Launch HN: Chert (YC P26) – Twilio for iMessage
by dbbk on Monday May 25, 2026 @04:53PM
(#48271551)
I don't know why you're so insistent on trying to build a business on quicksand. Please just stop before you waste any more time or money on this.
Re:Launch HN: Chert (YC P26) – Twilio for iMessage
by satvikpendem on Monday May 25, 2026 @05:30PM
(#48271882)
They just got 500k from YC, I doubt they'd pivot until they get big enough for Apple to notice, by which point they might cash out.