Personally I find the entire tone of the article to be creepy and disturbing.
There was a scifi story about a guy who gradually falls through the cracks of a dystopian future society in which McDonalds managers are replaced by AI that talks to workers through their headsets.
At first it's quite benign, like: "Hello, John. In 5 minutes it will be time to inspect the washrooms and perform any necessary cleaning."
Before long it's firing people who don't smile enough and don't have the correct attitude.
(Of course, to keep readers from becoming despondent and killing themselves, the story takes a hard left turn towards a post-scarcity economy and everyone lives happily ever after. But when one reflects on it at the end, 90% of humanity doesn't have that post-scarcity life. And those who get left behind are far from content with their futures....)
“John and Jill are not at risk. This is a controlled experiment and everyone working at Andon Market is formally employed by Andon Labs, with guaranteed pay, fair wages, and full legal protections. No one’s livelihood depends on an AI’s judgment alone.”
which was refreshing to read.