I think we all have had experiences with people treating their computers as magic boxes and not understanding why certain requests simply are not possible to satisfy.
Granted, it's possible that a majority of people will not acquire proper 'manager brain' either and we'll see how that pans out. Evolutionarily, managerial skills are much more aligned with what many hunter-gatherers might learn as they mature and become more of an advisor than a doer.
Even if only 10-20% of people end up using multiple autonomous agents regularly for their work and business, that will change the economy. Contrast this with <1% of people who develop software professionally.
Basic forms can be a challenge. Even things like selecting a dropdown menu or pushing a button can be surprisingly hard.
I’m sure many here live in delulu land wondering why everyone doesn’t find the open claw stuff as fascinating as they do.
This is the same issue many managers of people have for the same reason.
The ideal experience is where one’s resources are able to be allocated such that one can achieve some goal with minimal effort. We are very far away from this ideal with llm’s and absurd amounts of money has already been spent.
So if you’re going to need the data center to process it, then you run into the same issue Microsoft did when they announced the OS feature where they took screenshots of your desktop all the time for advanced search or whatever. People consider it to be a privacy issue.
If you believe you can do better, then build it! I don't think the tide has changed though.
Read that again and really ask yourself if you want a private company to have access to all that and the ability to do whatever it wants with your system at the OS level.
I think it's more likely that the companies that employ large numbers of people to perform manual push-the-button-then-the-other-button workflows will replace the tools that need button-pushing with other sorts of automation.
And outside of work I wouldn't spend any money on something to save myself the ten minutes of logging in to pay my credit cards or check my bank statements once a month or so. I have no real need for an always-running assistant and even the things that it seems most useful for today (beating unassisted humans to the punch for limited-quantity things) are only something it could help with as long as only a very few people have access.
I’ve been using these types of functions for a while for some specific use cases, and it’s super useful for this. Eg go into my budgeting app and explain to me why a certain discrepancy between forecast and actual occurred, which would otherwise cost me a huge amount of time.
I’ve also been using Cowriter AI, which actively learns from what you’re doing by taking screenshots of your screen every few seconds.
These types of utilities are just starting, they’re underexplored, and will definitely burn lots of tokens (while creating value).
Tools like Claude are best at answering things when the user understands the question.
It’s telling how scarce vision is.
It just isn’t the next Microsoft Office. A market of 10M people vs 2B!
Similarly, customers who rely on AI cowork tools will come to favor systems and applications that expose AI-friendly interfaces, which shouldn't be difficult to implement in most cases under the assumption that the models in question are already good at consuming API documentation and writing code (and, for that matter, writing API documentation, refactoring, and generating relatively straightforward wrapper code).
I have less faith in the market's ability to effectively respond to security threats in a timely fashion, alas.
Like, that feels like it's also a huge amount of token churn ("sure, I can search every xls file on your machine to find the 2023 invoice from that company"), and very early in its adaption curve.
Most people are still using AI as a webpage chatbot to ask questions to and copy+paste between, but running an "openclaw" like assistant, which can access your files, email, and opens you up to wild security attacks, that seems like a really big killer app.
Cowork to me also seems like it'll take longer to reach the broader market since the models are less good at "use the mouse and keyboard to do this repetitive task" than "write code", but I see it as having killer-app potential with lots of token churn.