I was affected and got no communication at all, had to find out from user reports and take immediate action with 0 signal from railway about the issue (even though they were already aware according to the timeline).

I've been trying to defend railway since we built our initial prototype there and I wanted to avoid the cost of migrating to some "serious infra" until proven needed, but they have been making their defense a really hard job (without mentioning that their overall reliability has been really bad the past weeks)