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A comment on HP realizes that mandatory 15-minute support call wait times isn't good support. Parent comment

Re:HP realizes that mandatory 15-minute support call wait ti... by fifilura on Friday March 20, 2026 @10:58AM (#47455529)
> made someone look bad

That, or that it DoS-ed the database.

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Re:HP realizes that mandatory 15-minute support call wait ti... by iinnPP on Friday March 20, 2026 @11:06AM (#47455669)
It was offline.
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Re:HP realizes that mandatory 15-minute support call wait ti... by MBCook on Friday March 20, 2026 @01:12PM (#47457561)
And making each click trigger a 20 second DB query doesn’t?

How much you want to bet that’s why it was 20 seconds?

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Re:HP realizes that mandatory 15-minute support call wait ti... by fifilura on Friday March 20, 2026 @04:59PM (#47460485)
If you prefetch all those options in the background, I bet the DB would be unhappy.
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